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Skills

  • Content creation for donor correspondence
  • Customer service
  • Problem resolution
  • Relationship development
  • Written and verbal communication
  • Fundraising Campaign Strategy
  • Grant Writing and Reporting
  • Database maintenance and updates
  • Financial reporting for fundraising
  • Team building

Work Experiences

  • Assisted in the planning of program.
  • Answered 12 calls per two years to help customers with their questions and concerns.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in creating a donor marketing campaign.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 29% increase in revenue.
  • Collaborated with the fundraising team.
  • Arranged match grant payments.
  • Was in charge of planning and executing fundraising events.

Summaries

  • Advancement Assistant is a multi-talented Advancement Assistant who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Boosted team’s fundraising efficiency by 41%.
  • Assisted in event marketing campaigns.
  • Aiming to leverage strong project management abilities.
  • Accomplished in scheduling 4 high-level donor meetings.
  • Clear understanding of vendor management and risk assessment as well as client relations training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in risk assessment and client relations backed up by Miscellaneous training.
  • Adept in creating efficient systems for donor communication tracking.

Accomplishments

  • Collaborated with team of 17 in the development of standard.
  • Partnered with marketing team to integrate web-based donor engagement tools, improving online donation rates by 83%.
  • Developed and launched new donor recognition initiatives, leading to a 84% increase in donor relations satisfaction.
  • Supported fundraising drives by acquiring in-kind donations valued at $14 within three years.
  • Successfully maintained database integrity, identifying errors and completing a full donor info audit with 57% accuracy improvement.
  • Improved donation recording process by implementing new CRM protocols, reducing data entry errors by 31%.
  • Provided analytical reports illustrating the impact of donations, which improved transparency and encouraged additional gifts from high-net-worth donors.
  • Contributed to the successful execution of donor-centered events, raising $12 in a single gala event.
  • Analyzed donor activity using CRM tools, leading to the identification of 54% more engagement opportunities.
  • Maintained consistent engagement with 12 prospective donors via cold calls, facilitating 7 new pledges within three years.

Affiliations

  • National Council of Nonprofits
  • International Council of Nurses
  • Association of Donor Relations Professionals (ADRP)
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Donor Relations Guru Group
  • National Association of Professional Women (NAPW)
  • Public Relations Society of America (PRSA) Nonprofit Section
  • International Association of Administrative Professionals
  • Association for Computing Machinery

Certifications

  • First Aid/CPR Certified
  • Data Analytics for Fundraising Certification HubSpot, 2021
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Essentials of Nonprofit Strategy Credential Harbor & Co., 2018
  • Certified in Event Management for Nonprofits Lakeside Partners, 2022
  • Professional Certificate in Donor Relations and Stewardship Beacon Labs, 2024
  • Certified Business Analysis Professional (CBAP)
  • Certified Nonprofit Professional (CNP)
  • Nonprofit Law & Governance Certification Northwind, 2022
  • SHRM Certified Professional (SHRM-CP)

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