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Skills

  • Staff training and development
  • Client Satisfaction Improvement
  • Team building
  • Insect and disease diagnosis
  • Integrated Pest Management (IPM) Techniques
  • Communications
  • Chemical Application Safety
  • Customer education and training
  • Chemical mixing
  • Pesticide Application Accuracy

Work Experiences

  • Completed work within timeframes.
  • Assessed structural vulnerabilities in buildings.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated a public health pest removal campaign.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Addressed bed bug infestations in a timely manner.
  • Decreased customer complaints by 83%.
  • Achieved long-term success.
  • Collaborated with sales teams to introduce new services that contributed to an annual revenue increase of $17 in 2019.
  • Collaborated with property managers.

Summaries

  • Experienced Pest Technician with success in driving innovation and early adoption of emerging technologies and platforms.
  • Achieved high levels of customer satisfaction.
  • Accelerated response times to emergency calls.
  • Certified in OSHA.
  • Achieved a customer satisfaction rate of 75%.
  • Costs were consistently reduced while profits were increased.
  • Boosted eradication success by 40%.
  • Achieved a client satisfaction rate of 67% %.
  • Certified Pest Technician specializing in rodent control.
  • Certified Pest Technician specializing in rodent control and customer education, with a proven track record of reducing infestations by 37% through trap and exclusion methods.

Accomplishments

  • Provided termite treatment using low-impact chemicals that meet sustainability goals, meeting corporate objectives for eco-friendly service delivery.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consulted with agricultural property owners, preventing structural damage from pests and saving an estimated framework in property expenses annually.
  • Collaborated with team of 12 in the development of metric.
  • Developed comprehensive pest control strategies for Harbor & Co. Properties, resulting in a 70% drop in infestation levels year over year.
  • Optimized route planning for pest control visits, reducing travel time and increasing efficiency, which improved daily service delivery.
  • Specialized in providing rodent control services, reducing rodent infestations in commercial properties by 81% using least-toxic methods.
  • Diagnosed termite infestations using advanced detection tools, leading to faster treatment and a 65% increase in client satisfaction.
  • Recognized by management for maintaining an impeccable safety record with zero violations during pesticide application inspections.
  • Diagnosed and resolved pest issues across multi-unit housing complexes, leading to a 54% reduction in tenant complaints over the course of three years.

Affiliations

  • Membership in Environmental Health Association of framework
  • Association of Information Technology Professionals
  • American Marketing Association
  • International Society of Pest Management (ISPM)
  • Jaycees
  • GreenPro Certified – NPMA
  • National Association of Social Workers
  • Chemical Handling & Safety Professionals Network
  • International Association of Administrative Professionals
  • Continuing Education Credits in Integrated Pest Management (CEC - IPM)

Certifications

  • Bird Control Management Certification - procedure/NWCOA
  • ServSafe
  • Rodent Control Management Certification - Illinois/Brightline
  • Termite Control Certification - Oregon Department of Agriculture
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Fumigation Management Specialist Certification - National Pest Management Association (NPMA)
  • Hazard Analysis Critical Control Point (HACCP) Certification for Pest Control - program
  • Global Ant Management Certification - procedure
  • Cisco Certified Network Associate (CCNA)

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