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Skills

  • First Aid/CPR
  • Training and onboarding
  • Deadline management
  • Construction management
  • Supervision
  • Project documentation
  • Budgeting
  • Quality assurance
  • Budget Management
  • Project coordination

Work Experiences

  • Achieved $14 in company savings.
  • Achieved 56% client retention after project completion.
  • Analyzed installation data.
  • Aligned team efforts.
  • Completed a complex Jira installation.
  • Coordinated installation projects across multiple locations, improving overall project completion time by 40% and reducing labor costs.
  • Assisted standard field crews in maximizing quality and productivity.
  • Implemented an onsite safety program and properly trained all team members, resulting in a 3% reduction in injuries.
  • Achieved 21% on-time completion rates.
  • Created a feedback loop between clients and installers.

Summaries

  • Install Coordinator who is approachable and has honed vendor management, workflow optimization, and data analysis abilities.
  • Over a 9-year history of task delegation, performance evaluation, and project management, demonstrated ability to meet project milestones while staying within time and budget constraints.
  • Focused Foreman is regarded as an expert in task planning, assignment, and supervision.
  • Offering an engaging and pleasant personality as well as expertise in ensuring that projects are completed in accordance with safety regulations, policies, and procedures.
  • Install Coordinator is a multi-talented Install Coordinator who is consistently rewarded for planning and operational improvements.
  • Adept at managing multiple installation projects.
  • Collaborated with sales teams.
  • Optimize resource allocation to meet ambitious goals.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Install Coordinator using project management tools to enhance visibility and streamline processes, reducing downtime by 85%.

Accomplishments

  • Helped resolve client escalations by addressing key project bottlenecks, improving customer relationship scores from 56% to 47% within 12 months.
  • Implemented advanced tracking tools for project milestones, enhancing visibility of progress and ensuring 26% of projects were completed ahead of time.
  • Analyzed logistics data and created an improved material handling process that saved 12 hours per project, resulting in a 47% productivity increase.
  • Secured the company's first large-scale installation contract in program, opening growth opportunities into 2 new regions.
  • Spearheaded improvements in safety checks for installations, achieving a 47% reduction in on-site accidents and securing an industry safety award.
  • Monitored post-installation feedback and proactively addressed issues, raising client satisfaction to 38% within 13 weeks of completing the project.
  • Served as the primary liaison between clients and installers, ensuring all stakeholder concerns were addressed which led to a 45% improvement in client satisfaction scores.
  • Received excellent ratings for meeting or exceeding installation deadlines 62% of the time, translating to fewer project overruns.
  • Assisted in the roll-out of new company-wide project management software, which led to a 55% reduction is task completion time for installation projects.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Society of Safety Professionals
  • Building Owners and Managers Association International (BOMA)
  • National Safety Council (NSC)
  • Certified Professional Installers Association
  • National Institute for Certification in Engineering Technologies (NICET)
  • American Marketing Association
  • International Code Council (ICC)
  • Association for the Advancement of Cost Engineering (AACE International)
  • International Association of Administrative Professionals
  • Lions Club

Certifications

  • Certified Quality Engineer (CQE) – ASQ (American Society for Quality)
  • Six Sigma Green Belt Certification
  • AutoCAD 2D & 3D Certified Professional
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Manager (CM) - Institute of Certified Professional Managers
  • Building Automation Systems Technician Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Project Coordinator - International Scrum Institute

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