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Skills

  • Process improvement
  • Cross-functional team collaboration
  • Supervision
  • Competitor analysis
  • Revenue generation
  • Product demonstrations
  • Customer relations
  • Organization
  • Network development
  • Procedure equipment

Work Experiences

  • Advised healthcare practitioners on Asana features and benefits using evidence-based data, leading to a 76% rise in trial usage.
  • Achieved preferred vendor status.
  • Advised healthcare practitioners on Power BI features.
  • Achieved success in the healthcare sector.
  • Acquired 4 new customers, resulting in 16% revenue for the team.
  • Implemented effective sales techniques and increased product sales to over $9 in two years.
  • Boosted networking with hospital administrators.
  • Achieved a 83% boost in quarterly conversions.
  • Boosted engagement by 66% in 2019.
  • Built and maintained a network of over 13 healthcare professionals to promote Tableau usage and ­encourage repeat sales.

Summaries

  • Within Miscellaneous, senior Clinical Sales Representative and outstanding performer in client relations and quality assurance.
  • 9 years of experience.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Japanese is a bilingual individual who is fluent in both languages.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Clinical Sales Representative with 14 years of successful budget management and cross-functional collaboration experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 36% rise in product engagement within key accounts.

Accomplishments

  • Targeted top-tier hospitals and clinics in an underrepresented territory, securing 8 new client agreements within several months.
  • Captured new business in a competitive market by leveraging hospital procurement relationships and precise negotiation techniques, leading to 73% sales growth year-over-year.
  • Implemented a CRM strategy to optimize customer follow-ups and reordering patterns, contributing to a 43% improvement in client retention.
  • Partnered with 9 high-visibility KOLs in the Pacific Northwest, resulting in widespread endorsement and a 33% increase in product visibility.
  • Served as the primary technical and clinical resource during sales presentations, significantly increasing close rates on Workday.
  • Maximized the upsell potential of ServiceNow by collaborating with procurement and clinical teams, resulting in a 32% increase in ASP (Average Selling Price).
  • Leveraged in-depth product expertise to train over 3 healthcare professionals, resulting in faster product adoption and higher usage rates.
  • Resolved product issue through consumer testing.
  • Collaborated closely with procurement leads and formulary committees to secure exclusive product listings in 9 major hospital systems.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Healthcare Sales & Marketing Professionals (HSMP)
  • Sales Management Association (SMA)
  • National Association of Medical Sales Representatives
  • American Society of Plastic Surgical Nurses (ASPSN)
  • American College of Healthcare Executives (ACHE)
  • American Medical Informatics Association
  • European Association of Hospital Managers (EAHM)
  • Association for Computing Machinery
  • Association of Pediatric Hematology/Oncology Nurses (APHON)
  • Lions Club

Certifications

  • CompTIA A+ Technician
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional Sales Person (CPSP) by NASP
  • Certified Sales Leadership Professional (CSLP)
  • First Aid/CPR Certified
  • Product Management Certified (PMC) by Pragmatic Institute
  • Project Management Professional (PMP)
  • Cold Calling Certification by SalesBuzz Academy
  • Microsoft Certified Systems Engineer (MCSE)

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