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Skills

  • Relationship development
  • Supervision
  • Individualized Care Plans
  • Problem resolution
  • Crisis intervention
  • Mental health screening
  • Emotional Regulation Techniques
  • Discharge planning coordination
  • Team management
  • Patient de-escalation strategies

Work Experiences

  • Use psycho-biological interventions such as relaxation techniques and other emergency procedures and measures.
  • Collaborated with law enforcement during involuntary admissions.
  • Kept track of each patient on a daily basis.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked for industry trends on social media and through online sources.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Assisted in stabilizing acute behavioral health disruptions.
  • Achieved a 25% improvement in treatment adherence.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Addressed mental health issues.

Summaries

  • Known for maintaining a positive attitude and consistently outperforming expectations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Behavioral Health Associate with exceptional skills.
  • Behavioral Health Associate with a history of improving treatment adherence.
  • Behavioral Health Associate with extensive experience mentoring junior staff, driving a 36% decrease in turnover and fostering a positive, collaborative working environment.
  • Behavioral Health Associate with expertise in facilitating group therapy sessions.
  • Behavioral Health Associate with exceptional skills in psychoeducational program delivery, achieving 36% client participation increase in outpatient settings.
  • Achieved a 68% increase in compliance among dual-diagnosis clients.

Accomplishments

  • Contributed to the successful launch of a new recovery program at Seattle, meeting targets for patient enrollment and increasing program reach by 82%.
  • Participated in new team initiatives that improved response to psychiatric emergencies, reducing overall critical event times by 68% across 8 units.
  • Conducted routine safety checks and participated in emergency drills, effectively improving patient environment safety by 20% at Raleigh.
  • Applied certified therapeutic techniques based on Lean, ensuring compliance with best practices for patient care in intensive settings.
  • Collaborated across departments to enhance discharge planning procedures, reducing patient readmission rates by 39% over a 13-month period.
  • Supported the development of safety plans for high-risk patients under suicide watch, achieving a 42% reduction in self-harm incidences over 13 months.
  • Collaborated with a multidisciplinary team to support the stabilization of 18 acute psychiatric patients, utilizing trauma-informed care methodologies.
  • Worked closely with external agencies to facilitate coordinated care for patients engaged with the legal system, reducing delays in treatment deployment by 18%.
  • Led the de-escalation of 2 critical psychiatric emergencies through non-violent crisis intervention methods, maintaining patient and staff safety.
  • Implemented CBT techniques during one-on-one sessions, significantly reducing anxiety and depressive symptoms in 4 clients as measured by patient self-reporting and clinician observation.

Affiliations

  • Certified Clinical Trauma Professional (CCTP) by IATP
  • Association for Computing Machinery
  • Dialectical Behavior Therapy National Certification and Accreditation Association (DBTNCAA)
  • Society of Human Resource Management
  • Association for Addiction Professionals (NAADAC)
  • National Homelessness Social Welfare Council Member
  • National Organization for Human Services (NOHS)
  • Association of Information Technology Professionals
  • American Marketing Association
  • SAMHSA Homeless Programs and Resources Provider

Certifications

  • CompTIA A+ Technician
  • Certified Psychiatric Technician (CPT) Texas
  • Certified Mental Health First Aid Responder (MHFA)
  • Certified Alcohol and Drug Counselor (CADC) Oregon
  • Certified Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Brightline
  • Certified Telebehavioral Health Care Professional (CTBH)
  • Certified Dialectical Behavior Therapy (DBT), Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)

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