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Skills

  • Cross-functional team collaboration
  • Crisis management leadership
  • Medication administration and tracking
  • Patient care planning
  • Care team scheduling and coordination
  • Facility oversight
  • Outcome-based care improvements
  • Quality assurance controls
  • Schedule management
  • Documentation and record-keeping accuracy

Work Experiences

  • Attended several months meetings with department heads to discuss census data, admissions, and resident discharges.
  • Reviewed and assessed staff processes in order to reduce the risks to residents and staff while also ensuring regulatory compliance.
  • Implemented new hire training to help employees improve their skills and start conversations about task prioritization.
  • Actively led quality improvement initiatives that identified gaps in patient care, resulting in a reduction of adverse events by 63%.
  • Adjusted ventilator settings as needed.
  • Achieved 34% compliance improvement.
  • Communicated with patients with compassion while maintaining the confidentiality of their medical information.
  • Achieved Top Performer-recognized results.
  • Taught pharmacy assistants about medication help, ordering, and insurance issues.
  • Assisted in intravenous line placements.

Summaries

  • Established Pharmacy Manager with experience working with people of all ages and personalities, as well as knowledge of regulatory requirements.
  • With 2 years of progressive experience managing busy healthcare facilities, Clinical Partner is an insightful Clinical Partner.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Effective at increasing revenue, team productivity, and policy compliance in order to keep the facility running at a profitable and sustainable level.
  • Motivated team builder and supervisor who is dedicated to fostering teamwork.
  • Provide a positive patient experience by providing high-quality care.
  • Looking for a position as a Pharmacy Manager with Brightline.
  • Achieved 39% improved patient outcomes.
  • Design and implement policies and procedures with ease.
  • Active leader with excellent communication and collaboration skills.

Accomplishments

  • Advocated for improved patient handoff protocols, leading to better continuity of care between shifts and reducing information handoff errors by 40%.
  • Worked effectively with pharmacy and care teams to improve medication reconciliation processes, increasing patient compliance by 71%.
  • Implemented peer-to-peer training sessions focused on infection prevention, contributing to a 54% drop in hospital-acquired infections.
  • Contributed to the redesign of patient room layouts to improve staff mobility, reducing time to administer care by 8 minutes per patient.
  • Implemented updated incident reporting procedures, resulting in more accurate tracking and a 56% improvement in patient safety outcomes.
  • Partnered with case managers for long-term care discharge planning, leading to earlier collaborative planning and reducing the delay in discharge approvals by 12 hours.
  • Monitored and assessed patient vitals regularly, escalating concerns to nursing supervisors, contributing to a 15% decrease in critical response times.
  • Maintained comprehensive and accurate patient records, leading to a 69% reduction in discrepancies during routine audits.
  • Developed and implemented a mentoring program for junior clinical staff, improving team competency levels and patient satisfaction scores by 62%.
  • Improved department efficiency by implementing an automated patient discharge system, reducing average discharge time by 8 hours.

Affiliations

  • Participant, Johns Hopkins Pain Management Protocol Workshop, 2021
  • Member, National Council of State Boards of Nursing, 2016
  • American Association of Clinical Partners (AACP) Membership, category
  • Healthcare Information and Management Systems Society (HIMSS), Member, standard
  • Member, National Association of Healthcare Assistants (NAHCA), method
  • Advanced Cardiovascular Life Support (ACLS), American Heart Association, Certified 2022
  • Guest Speaker, Annual Conference on Transitional Care and Patient Advocacy, 2017
  • Surgical Care Improvement Project (SCIP), Taskforce Member for system, 2023
  • Volunteer, Red Cross Disaster Response Team, Raleigh, initiative
  • Member, American Assembly for Men in Nursing (AAMN), process

Certifications

  • Medication Aide Certification (MAC) - category
  • Certified Wound Care Associate (CWCA) - American Board of Wound Management (ABWM)
  • Salesforce
  • Certified Phlebotomy Technician (CPT) - category
  • SHRM Senior Certified Professional (SHRM-SCP)
  • End-of-Life Nursing Education Consortium (ELNEC) Certification - Northwind
  • Certified Public Accountant (CPA)
  • Wound, Ostomy, and Continence Nursing (WOCN) Certification - Wound, Ostomy, and Continence Nursing Certification Board (WOCNCB)
  • Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality (NAHQ)
  • Safe Patient Handling and Mobility (SPHM) Certification - system

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