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Skills

  • Workforce management
  • First Aid/CPR
  • Crisis management
  • Federal and state safety regulation compliance
  • Project organization
  • Organization
  • First responder coordination
  • Invoice generation
  • Crowd Control & Risk Mitigation
  • Incident Response Strategy

Work Experiences

  • Saved money by developing functional solutions to framework problems.
  • Achieved results within 2021.
  • Promoted positive relationships between community leaders and the general public by interacting with citizens and visitors in a courteous and cooperative manner.
  • Attracted diverse applicants.
  • Collaborated with fire and emergency medical services.
  • Learned cross-functional collaboration and process improvement to help with office needs.
  • Achieved resolution 69% ahead of schedule.
  • Analyzed crime patterns and generated weekly safety reports to guide patrol strategy, reducing incidents of vandalism by 82% in Austin.
  • Achieved a 76% reduction in response time.
  • Attended by 7 personnel.

Summaries

  • Power BI and ServiceNow experts with exceptional interpersonal skills.
  • Expert in program with a strong aptitude for automated and optimized.
  • Addressed security breaches effectively.
  • Achieved a 16% reduction in criminal activity.
  • Data analysis in method settings and process improvement in project management settings.
  • Framework and standard have a proven track record.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • OSHA certified
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Strong technical skills and experience in strategic planning.

Accomplishments

  • Mentored junior officers on leadership and crisis-management tactics, achieving a 75% increase in promotion rates within the department.
  • Designed a security enhancement program for public transportation systems, effectively decreasing criminal activity by 40%.
  • Developed and enforced safety standards in collaboration with federal Homeland Security, passing all compliance audits with no deficiencies.
  • Managed city’s 911 dispatch program, ensuring calls were routed efficiently and reducing emergency response time by 51%.
  • Trained and mentored a cross-functional team in emergency response, resulting in a 83% increase in the team’s readiness and competence.
  • Implemented advanced officer-safety protocols, reducing job-related injuries within the department by 52%.
  • Piloted a community outreach program to strengthen relationships between law enforcement and the local populace, which reduced crime rates by 54%.
  • Coordinated with school districts to implement campus safety programs, reducing on-campus incidents by 20% in 2018.
  • Oversaw disaster readiness program in collaboration with initiative, improving community resilience by 58% over two years.
  • Collaborated with civilian safety committees to develop community-policing strategies, increasing local volunteer participation by 77%.

Affiliations

  • Earned Safety Manager Certification endorsed by the National Security Agency (NSA) in 2019, specializing in proactive patrol strategies.
  • Affiliate of the Association of Threat Assessment Professionals (ATAP), mitigating public and private sector security risks since 2023.
  • Member, International Association of Chiefs of Police (IACP), actively engaged in shaping strategies for public safety leadership.
  • Certified member, National Organization of Black Law Enforcement Executives (NOBLE), focusing on equity and community safety.
  • Affiliated with the Campus Safety, Health, and Environmental Management Association (CSHEMA), focusing on creating safer community zones.
  • Completed certification from the National Center for Spectator Sports Safety and Security (NCS4) focused on large-event crowd control.
  • Active member of the Public Safety Communications Leadership Committee, focusing on upgrading advanced communication systems.
  • Member, Professional Security Officer Association (PSOA) since 2021, enhancing security protocols through continuous learning.
  • Member of the National Prevention Science Coalition (NPSC), contributing to violence prevention through community involvement.
  • Completed 2024, FEMA's training for Crisis Leadership & Decision-Making, applying real-time solutions to critical incidents.

Certifications

  • FEMA Continuity of Operations Planning (COOP) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Safety Professional (CSP)
  • Certified Homeland Security (CHS) from the National Sheriff’s Association
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Emergency Manager (CEM)
  • FEMA Incident Command System Certification (ICS)
  • Occupational Safety and Health Administration (OSHA) Certification
  • Certified Law Enforcement Officer (CLEO)
  • Microsoft Office Specialist (MOS)

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