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Skills

  • Standard equipment
  • Process improvement
  • Operational improvement
  • Co-marketing initiative development
  • Customer feedback utilization
  • Cross-functional team collaboration
  • Market trend analysis
  • Team building
  • Supervision
  • Resource planning

Work Experiences

  • Consolidated 18 global partners.
  • Served as a staff advocate, encouraging and assisting program in identifying and resolving conflicts.
  • Aligned KPIs with partner-driven objectives.
  • Achieved Top Performer by driving exceptional growth in the the Northeast market, expanding the company's footprint through strategic partner alliances.
  • Collaborated with finance teams to ensure rebate accuracy, saving 11 in potential overpayments and improving trust with financial partners.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Created custom growth strategies for top-tier partners, leading to a 12% YOY revenue growth enhancement alongside increased market penetration.
  • Coordinated multi-channel communications across global partners, enhancing partner communication speed by 72% and reducing response times.
  • Achieved results within 2017.
  • Accomplished results within 2016.

Summaries

  • Achieved cost savings of $17 annually.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in streamlining operations and automating reporting systems, reducing manual report time by 8 hours per month and improving data accuracy by 42%.
  • Aligned partner strategies with company goals.
  • Achieved regional market dominance.
  • Agile leader with experience driving growth.
  • Business-minded Partner Relationship Manager.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Partner Relationship Manager and outstanding performer in workflow optimization and client relations.

Accomplishments

  • Achieved a 34% reduction in partner churn by deploying a tailored partner support program that focused on proactive engagement and training.
  • Managed a $15 budget for co-marketing events, aligning promotional resources to maximize partner visibility and ROI.
  • Increased partner renewal rates by 25% through executing targeted retention campaigns and personalized communications.
  • Documented and resolved initiative which led to process.
  • Increased regional market penetration by 18% after coordinating efforts between partners and internal sales teams.
  • Spearheaded a joint marketing campaign that utilized industry events, leading to $8 in new business and increasing partner exposure by 76%.
  • Negotiated 17 new partnership agreements in the Midwest, driving a 37% increase in monthly recurring revenue over three years.
  • Collaborated with marketing and sales teams to launch a co-marketing initiative that generated $15 in new business revenue and boosted engagement by 71%.
  • Created and executed a partner feedback mechanism that improved the product roadmap and increased partner satisfaction by 83%.
  • Achieved a 49% increase in partner engagement through the implementation of a multi-channel communication strategy.

Affiliations

  • Global Association for Strategic Partner Success
  • Global Forum for Partnership Strategies & Management
  • Business Relationship Management Institute
  • Association of Information Technology Professionals
  • International Association of Business Communicators (IABC)
  • Partnership Performance Excellence Association
  • Strategic Technology Partnership Network
  • Corporate Alliance Managers Association
  • Society of Human Resource Management
  • Business Development Managers Network

Certifications

  • ITIL 4 Foundation - AXELOS Global Best Practice
  • Project Management Professional (PMP)
  • Certified Negotiation Expert (CNE) - National Association of Sales Professionals (NASP)
  • Certified Public Accountant
  • Certified Partnership Growth Strategist (CPGS) - Partner Optimization Institute
  • Customer Relationship Management (CRM) Certification - procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Cloud Security Professional (CCSP) - International Information System Security Certification Consortium (ISC)²

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