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Skills

  • Team building
  • Root cause analysis
  • Failure resolution
  • Staff assistance
  • Cybersecurity threat detection
  • Firmware upgrades
  • Project organization
  • Mentoring and Leadership
  • Component installation
  • Network documentation and reporting

Work Experiences

  • Cut operating costs by $9.
  • Configured and installed Microsoft Excel for a Computers Software client, increasing overall network throughput by 52%.
  • Automated routine network maintenance tasks.
  • Created network failover strategies that improved uptime to 73% and reduced risk during planned maintenance.
  • Achieved $8 in savings on service contracts.
  • Addressed IPv4 depletion.
  • Addressed vulnerabilities.
  • Automated routine network maintenance tasks using Workday, decreasing human errors and reducing system administration hours by 37%.
  • Built and maintained relationships with cross-functional teams, enhancing network planning efficiency and driving project completion within 8% of the timeline.
  • Collaborated with process customers to determine their needs and deliver procedure service.

Summaries

  • Achieved 36% increased throughput.
  • Applies technical knowledge and diagnostic skills to problems in order to solve them and maintain usability and performance.
  • Accomplished in optimizing bandwidth utilization by 42%, designing disaster recovery processes, and achieving 17% reduction in network downtime.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated on critical projects.
  • Delivered strategic network infrastructure upgrades in Boston.
  • Within Computers Software, senior Senior Network Technician and outstanding performer in risk assessment and vendor management.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Delivered strategic network infrastructure upgrades in Chicago, boosting employee productivity by 38% and supporting business growth initiatives.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-disciplinary teams to execute a seamless company-wide VPN rollout, increasing remote work capacity by 50%.
  • Deployed and configured advanced firewall solutions across 10 offices, reducing security threats and ensuring compliance with corporate policies.
  • Resolved 3 high-priority security incidents in 2022, preventing potential data leaks and safeguarding sensitive company information.
  • Created network performance reports using advanced analysis tools, leading to strategic adjustments that boosted uptime to 35%.
  • Developed a comprehensive network documentation library, reducing troubleshooting time for tech support by 43%.
  • Reduced network congestion by 40% through strategic implementation of Quality of Service (QoS) policies.
  • Coordinated disaster recovery planning, establishing fail-safe procedures that reduced recovery time for critical systems by 16 hours.
  • Resolved product issue through consumer testing.
  • Optimized site-to-site VPN tunnels, vastly improving secure remote access for internal teams without sacrificing speed or efficiency.

Affiliations

  • Cloud Networking Specialist, Certified standard Administrator
  • Member, Network and IT Infrastructure Professionals Group
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Contributor, Network Security Journal for 2015
  • Association of Information Technology Professionals
  • Certified Troubleshooting Expert, ServiceNow Network Certifications
  • International Association of Administrative Professionals
  • Toastmasters
  • Certified Ethical Hacker (CEH), EC-Council

Certifications

  • Cisco Certified Network Associate (CCNA)
  • HPE Master ASE - Hybrid IT Solutions Architect
  • Fortinet Network Security Expert (NSE) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Design Professional (CCDP)
  • Certified Information Security Manager (CISM)
  • Project Management Professional (PMP)
  • Cisco Certified Network Professional (CCNP)
  • CompTIA Security+
  • Certified Information Systems Auditor (CISA)

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