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Skills

  • Problem resolution
  • Benefits administrator
  • Facilitation of support groups
  • Conflict resolution within families
  • Community outreach and engagement
  • Operational improvement
  • Organizational leadership
  • Database management for client tracking
  • Counseling session scheduling
  • Project organization

Work Experiences

  • Addressed immediate emotional needs of families.
  • Was in charge of initiative, method, procedure, and process recurring HR processes.
  • Addressed long-term emotional needs of families.
  • Conducted outcome analysis of bereavement programs.
  • Assisted with onboarding.
  • Collaborated with a multidisciplinary team.
  • Achieved an Top Performer for excellence in bereavement services from Northwind in recognition of community impact.
  • Collaborated with HR management to create and update policies in response to shifting industry and social trends.
  • Managed 15 employees across compensation, benefits, wellness and safety, HRIS, payroll, and information and data departments to ensure optimal productivity.
  • Aided executive decision-making by reporting on metrics and recommending actionable improvements.

Summaries

  • Active leader with excellent communication and collaboration skills.
  • Achieved a 30% increase in service reach by 2016.
  • Expert in system with a strong aptitude for coordinated and launched.
  • Supporting training, performance-optimization, and motivational strategies is a strong suit.
  • Bereavement Coordinator is a hardworking and dependable Bereavement Coordinator who excels at vendor management and project management.
  • Aligned care plans with clinical guidance.
  • Results-oriented Miscellaneous professional with project management, stakeholder engagement, and team leadership strengths.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Strong technical skills and experience in process improvement.
  • Method and initiative have a proven track record.

Accomplishments

  • Organized a regional awareness campaign on disenfranchised grief, reaching over 4 individuals across 5 years.
  • Coordinated grief response efforts during mass casualty events, providing emotional and administrative support to over 5 affected families.
  • Facilitated client referrals from regional hospitals, contributing to bereavement program growth by 29% year-over-year.
  • Established a support group for bereaved individuals who had limited access to conventional counseling, impacting 5 lives annually.
  • Created grief-specific training modules for healthcare providers, resulting in a 84% increase in qualified grief care referrals.
  • Implemented an evaluation system for current bereavement programs, addressing service gaps with a 34% increase in effectiveness.
  • Achieved a Outstanding Service Award for excellence in grief counseling from Harbor & Co. For contributions to improved client care outcomes.
  • Successfully wrote and received funding for 7 key grants, increasing program funding by 63% for bereavement services.
  • Developed a post-grief follow-up program to ensure continuous care, benefiting over 17 individuals in 2016.
  • Developed and delivered grief education sessions to over 16 community members, improving local access to counseling and resources by procedure.

Affiliations

  • Volunteer Facilitator, method Chapter of Compassionate Friends Support Group for Grieving Parents 2020
  • Member, American Counseling Association (ACA) - Grief Counseling Focus Group method
  • Facilitator, Mindfulness-Based Stress Reduction (MBSR) Certification Program 2017 for bereavement counselors
  • Participant, Annual National Bereavement Coordinator Conference 2022
  • Collaborator with American Foundation for Suicide Prevention (AFSP) impact committees 2024
  • Member, Mindful Grief Network (MGN) program
  • Member, National Alliance for Grieving Children (NAGC) procedure
  • Leader, Local Bereavement Coordinators Consortium procedure
  • Organized annual remembrance event with method Hospice Program 2016
  • Trainer, Hospice and Palliative Nurses Association (HPNA) End-of-Life Care Seminar 2024

Certifications

  • Certified Palliative and Hospice Social Worker (ACHP-SW) – National Association of Social Workers (NASW), 2022
  • Certified Trauma and Resiliency Practitioner (CTRP) – Starr Commonwealth, 2017
  • Certified Public Accountant (CPA)
  • Salesforce
  • Certified Palliative and End of Life Care Educator – Lakeside Partners, 2024
  • Advanced Certification in End-Of-Life Care – The American Nurses Credentialing Center (ANCC), 2021
  • ServSafe
  • Microsoft Office Specialist (MOS)
  • Certified Grief Counselor (CGC), Brightline, 2017
  • SHRM Senior Certified Professional (SHRM-SCP)

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