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Skills

  • Meticulous attention to detail
  • Interdepartmental collaboration
  • Supervision
  • Microsoft Office
  • Organizational skills
  • Criminal case file management
  • Microsoft Excel expertise
  • Task prioritization
  • Financial records
  • Time management

Work Experiences

  • Developed a training program for new hires.
  • Achieved an error rate of less than 15% while processing 2 records annually, contributing to seamless operations.
  • Compiled multi-agency statistical reports.
  • Accurately completed and maintained high-volume report filing for events, improving retrieval speed for court-required documents by 31% .
  • Compiled multi-agency statistical reports and presented findings, directly aiding strategic departmental decision-making.
  • Achieved a 56% reduction in manual record retrieval.
  • Demonstrated full compliance to state audits.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Jira to three years customer locations.
  • Conducted regular file audits.

Summaries

  • Experienced File Clerk with 3 years of organizing, documenting, planning, and implementing clerical resources with an emphasis on productivity and cost efficiency.
  • Achieved significant operational improvements for law enforcement record processing.
  • With a 8-year track record of success supporting Miscellaneous and Miscellaneous operations, I'm a well-organized File Clerk.
  • Within Miscellaneous, senior Police Records Specialist and outstanding performer in cross-functional collaboration and process improvement.
  • Police Records Specialist is a multi-talented Police Records Specialist who is consistently rewarded for planning and operational improvements.
  • Consistently achieved 100% accuracy in daily report processing.
  • Achieved results during their first two years.
  • With advanced organizational and problem-solving abilities, assists Miscellaneous operations.
  • Award-winning Records Specialist.
  • Awarded Innovation Award for enhancing workflow processes.

Accomplishments

  • Created and maintained a structured categorization system for police records, improving accessibility by 18% for external audits.
  • Awarded Employee of the Year for optimizing police records management, reducing file retrieval time by 44% and enhancing departmental performance.
  • Facilitated seamless interdepartmental communication of sensitive information, achieved 70% accuracy in transfer reports.
  • Consecutively met deadlines for records submissions, achieving 16% on-time delivery for 2021 across multiple teams.
  • Enhanced compliance by updating retention policies in line with state and federal changes, reducing audit issues by 64%.
  • Served as liaison for legal and law enforcement teams to ensure timely and accurate sharing of criminal reports.
  • Worked closely with law enforcement personnel to update criminal records, ensuring 30% data accuracy and regulatory compliance.
  • Led the overhaul of department’s file retention system, decreasing the archival error rate by 35%.
  • Assisted in transforming manual recordkeeping into a fully electronic system, reducing reliance on physical documents by 59%.
  • Collaborated with external vendors to integrate electronic submission of legal documents, reducing manual processing time by 80%.

Affiliations

  • American Association for Paralegal Education (AAfPE)
  • American Marketing Association
  • American Records Management Association (ARMA International)
  • Association of Public-Safety Communications Officials (APCO)
  • National Criminal Justice Reference Service (NCJRS)
  • American Medical Informatics Association
  • Law Enforcement Records Management Association (LERMA)
  • International Association for Property and Evidence (IAPE)
  • Certified Police Records Specialist (CPRS) Credential
  • American Bar Association (ABA) – Police Records Management

Certifications

  • Certified Evidence Specialist, International Association of Chiefs of Police (IACP)
  • Certified Public Records Specialist, method
  • Investigative Support Professional Certification, Summit Group
  • Computer-Aided Dispatch (CAD) Certification, SAP
  • J.D. Power Digital Government Certification of Excellence
  • Certified Public Accountant
  • Advanced Public Safety Records Management, 2023, Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)

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