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Skills

  • Relationship development
  • Budgets
  • Process equipment
  • Database finalization
  • Dashboards for Patient Metrics
  • End-user Support for Medical Software
  • EHR/EMR Systems Optimization
  • Supervision
  • Operational improvement
  • Clinical Performance Tracking

Work Experiences

  • Assisted in the integration of new software solutions within existing clinical information systems, significantly reducing transition downtime.
  • Addressed vulnerabilities in patient information systems.
  • Collaborated with the IT department to ensure successful data migration during EHR system upgrades with zero data loss incidents.
  • Collaborated with product on database alignment.
  • Analyzed clinical data utilization.
  • Coordinated feedback sessions with method, utilizing inputs to revamp clinical documentation formats, improving workflow efficiencies.
  • Collaborated with compliance to ensure that databases aligned with clinical research initiatives, supporting 15% project completions ahead of schedule.
  • Had an excellent attendance record and was always on time for work.
  • Contributed to a 29% improvement in trial result accuracy.
  • Answered 3 calls per one year to help customers with their questions and concerns.

Summaries

  • Clinical Information Manager is a multi-talented Clinical Information Manager who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at standardizing clinical documentation procedures across 8 locations to reduce duplication and error rates by 45%, fostering seamless information flow for healthcare teams.
  • Clinical Information Manager known for successfully coordinating compliance checks across 16 departments and achieving 76% alignment with HIPAA regulations.
  • Conducted effective staff training on EHR software.
  • Adept in spearheading dashboard initiatives to monitor and improve patient metrics, leading to a 57% increase in clinical performance assessments.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 64% reduction in documentation errors.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • Achieved quantifiable improvements in data processing times.

Accomplishments

  • Worked with IT and medical providers to configure and deploy a user-friendly EMR interface, contributing to a 35% increase in user satisfaction.
  • Orchestrated a major EMR system upgrade affecting over 11 users, maintaining uninterrupted service and zero downtime incidents.
  • Monitored and reported on clinical research data collection processes, improving data entry turnaround time by 51% days.
  • Collaborated across 9 departments to create a real-time dashboard that increased patient metric tracking accuracy by 35%, driving informed clinical decisions.
  • Reduced patient onboarding times by 24% by automating eligibility verification within the EMR, improving overall service delivery.
  • Resolved product issue through consumer testing.
  • Collaborated with clinicians and administrative staff to introduce a patient scheduling system that improved appointment management by 54%.
  • Coordinated with 11 vendors to streamline the application of clinical reporting tools, simplifying regulatory compliance reporting.
  • Documented and resolved system which led to metric.
  • Coordinated quality control measures during clinical trials, which improved the accuracy of clinical outcome reporting by 26%.

Affiliations

  • Association for Clinical Data Management (ACDM)
  • Jaycees
  • American Health Information Management Association (AHIMA)
  • American Society of Safety Professionals
  • Rotary International
  • Certified Professional Coder (CPC) 2020
  • National Association of Social Workers
  • National Healthcare Workers Association (NHCWA)
  • American Marketing Association
  • Project Management Institute

Certifications

  • Certified ICD-10 Implementation Specialist - Meridian
  • Certified Clinical Health Informatics Specialist (CCHIS) - Brightline
  • Apple Certified Associate (ACA)
  • Healthcare IT Leadership Certification - Beacon Labs
  • Clinical Data Integration Specialist - Ironclad Systems
  • Certified Health Data Analyst (CHDA) - Harbor & Co.
  • Certified Health Information Technician (RHIT) - process
  • Salesforce
  • Cloud-based Healthcare IT Solutions Certification (AWS, Azure, or Google Cloud) - QuickBooks
  • Google Certified Professional Cloud Architect

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