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Skills

  • Communications
  • Process equipment
  • MS Office
  • Solution deployment
  • Implementing Patient-centered Solutions
  • HIPAA compliance monitoring
  • Customer service
  • Dashboards for Patient Metrics
  • Operational improvement
  • Discrepancy management

Work Experiences

  • Collaborated with IT security teams.
  • Achieved a 82% reduction in incomplete patient documentation.
  • Achieved zero data loss incidents.
  • Addressed vulnerabilities in patient information systems.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw the delivery of category project by method team, which resulted in category.
  • Collaborated with physicians, nurses, and specialists on multidisciplinary teams to provide real-time clinical information management support.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved 31% fewer prescription errors.
  • Answered 3 calls per one year to help customers with their questions and concerns.

Summaries

  • Dedicated to improving clinical data management, organization, and reporting through superior research, investigation, and project management skills.
  • Hardworking and pragmatic, with a methodical approach and strong attention to detail.
  • Adept in spearheading dashboard initiatives to monitor and improve patient metrics, leading to a 57% increase in clinical performance assessments.
  • Clinical Information Manager with a history of improving data extraction efficiency.
  • Collaborated with IT teams to design and implement clinical systems that improved workflow efficiency by 45%, while maintaining data privacy and security.
  • Clinical Information Manager with proven auditing skills.
  • Achieved 74% consistency across departments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 25% regulatory compliance.
  • Clinical Information Manager with proven ability to enhance EHR compliance and privacy protocols, ensuring 4% adherence to HIPAA standards while supervising multiple clinical departments.

Accomplishments

  • Orchestrated a major EMR system upgrade affecting over 11 users, maintaining uninterrupted service and zero downtime incidents.
  • Slashed patient information retrieval times by 62% via the creation of an intuitive medical records search function.
  • Collaborated with team of 5 in the development of category.
  • Managed the cross-functional transition to a cloud-based healthcare information system, ensuring compliance with all state and federal regulations.
  • Coordinated with 11 vendors to streamline the application of clinical reporting tools, simplifying regulatory compliance reporting.
  • Provided ongoing clinical information system support for 3 healthcare centers, earning a service satisfaction rating of 70%.
  • Analyzed patient care data alongside clinical teams, improving decision-making processes and resulting in a 48% reduction in follow-up complications.
  • Documented and resolved system which led to metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated multidisciplinary staff training on new EHR software, achieving a 60% improvement in clinical data entry accuracy post-training.

Affiliations

  • American Productivity & Quality Center (APQC) – Healthcare Division
  • Society for the Advancement of Blood Management (SABM) – Documentation and Informatics
  • American Society for Healthcare Risk Management (ASHRM)
  • Health Level Seven International (HL7)
  • Toastmasters
  • Society for Clinical Data Management (SCDM)
  • Association of Information Technology Professionals
  • Institute of Health Records and Information Management (IHRIM)
  • College of Healthcare Information Management Executives (CHIME)
  • National Healthcare Workers Association (NHCWA)

Certifications

  • Certified Medical Manager (CMM) - Northwind
  • Certified Professional in Healthcare Quality (CPHQ) 2019
  • Specialist Managed Care IT Certification - Vantage
  • Certified Information Systems Security Professional (CISSP) - Healthcare - Ironclad Systems
  • Healthcare Data Security Management Certification - 2020
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: Azure for Healthcare - 2016
  • Google Certified Professional Cloud Architect
  • Interoperability Standards Clinical Certification - Microsoft Excel

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