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Skills

  • First Aid/CPR
  • Quality control tests
  • Team management
  • Budgets
  • Staff training and development
  • Cross-functional team leadership
  • Policy reinforcement
  • Tableau expert
  • Internal Audits
  • Continuous Improvement Initiatives

Work Experiences

  • Achieved a 19% improvement in material quality standards.
  • Used coaching tools and techniques to help managers and team members improve their performance.
  • Achieved a flawless program certification.
  • Had an excellent attendance record and was always on time for work.
  • Acted as the point of contact for third-party inspectors, ensuring all certification-required products met initiative requirements.
  • Established and tracked the goals and objectives of the quality department.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.
  • Achieved zero major findings in audits.
  • Achieved a Innovation Award for departmental excellence.
  • Championed the introduction of digital monitoring tools.

Summaries

  • Achieved first-pass yield improvement of 40%.
  • Achieved a 17% reduction in manufacturing errors.
  • Costs were consistently reduced while profits were increased.
  • Achieved results over a three years period.
  • Monitor quality throughout the product development life cycle, starting with the supply chain.
  • Maintains meticulous records and is capable of identifying and resolving issues.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Ensures that production and manufacturing lines run smoothly, coordinating employee efforts and facilitating communication between management and production departments.
  • Achieved a 18% improvement in first-pass yield.
  • Accredited for reducing production non-conformance by 68% within 2024 via targeted risk mitigation strategies and process improvement.

Accomplishments

  • Trained a cross-functional team of 9 in ISO 9001 quality systems, resulting in zero non-conformances in external audits.
  • Managed the transition to digital QC tools, increasing reporting accuracy by 18% and decreasing review time by one year.
  • Reduced non-conformances during internal audits by 55% through continuous process assessments and staff training.
  • Collaborated with team of 6 in the development of framework.
  • Led the successful certification audit for ISO Six Sigma, achieving compliance within 6 months with zero major findings.
  • Served as the key point of contact for quality concerns, resolving 7 major customer complaints within the past year.
  • Documented and resolved initiative which led to process.
  • Developed a Corrective and Preventive Action (CAPA) system, closing all audit findings within several months, ensuring regulatory compliance.
  • Collaborated with the engineering department to improve product designs, which led to a 43% reduction in quality defects during manufacturing.
  • Collaborated with the production team to introduce real-time quality feedback, reducing production delays due to quality issues by 77%.

Affiliations

  • Toastmasters
  • Member of the American Chemical Society (ACS), contributing to refining QC protocols for chemical manufacturing processes.
  • Affiliation with the International Organization for Standardization (ISO) Committee for guidance on ISO 9001:2015 Quality Management Systems.
  • Society of Human Resource Management
  • Member of the American Society for Quality (ASQ) since 2020, developing expertise in quality systems, standards, and auditing techniques.
  • National Association of Social Workers
  • American Society of Safety Professionals
  • American Marketing Association
  • Active member of the International Calibration and Testing Group, improving processes for calibration control and QC measurements.
  • Member of the Institute for Operations Research and the Management Sciences (INFORMS), focusing on statistical methods for quality improvement.

Certifications

  • Certified Public Accountant (CPA)
  • FDA cGMP Regulations for Pharmaceuticals - category
  • Cisco Certified Network Associate (CCNA)
  • Certified Supplier Quality Professional (CSQP) - Beacon Labs
  • Certified Statistical Process Control (SPC) Analyst - metric
  • Certified Manufacturing Technologist (CMfgT) - Vantage
  • CompTIA Security+
  • Certified Professional Compliance Officer (CPCO) - program
  • Risk Management for Quality Professionals Certification - initiative
  • Certified in Risk and Information Systems Control (CRISC) - program

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