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Skills

  • Training material development
  • Business operations
  • First Aid/CPR
  • Custom system configuration
  • Waterfall methodology
  • Ambulatory clinic support
  • Team building
  • Change management strategies
  • Change request management
  • Cross-Department Communication

Work Experiences

  • Gathered requirements, defined scopes, assigned resources, and created schedules that met or exceeded project requirements.
  • Achieved go-live success within 15 days.
  • Boosted operational performance by 48% over 18 months.
  • Collaborated with Epic analysts to integrate third-party applications, enhancing provider workflows and decreasing click fatigue.
  • Assisted in the transition of 16 providers from manual charting to Epic AMB module, reducing chart finalization times by 8 minutes per case.
  • Accommodated 14% more patient visits.
  • Configured role-specific templates and order sets for specialists using Epic AMB, enhancing clinical documentation accuracy.
  • Coordinated with IT and clinical leadership.
  • Assisted in the transition of 2 providers to Epic AMB module.
  • Completed all upgrades without operational disruptions.

Summaries

  • Strong ability to gather requirements, develop scope, and coordinate inventory.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 25% decrease in post-go-live issues.
  • Achieved a 82% efficacy increase.
  • As an Epic consultant with extensive experience in healthcare IT, I’ve implemented Epic AMB workflows that led to a 72% increase in operational performance. Specializing in data integrity and training facilitation for clinic staff.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Known for his friendly demeanor and determined demeanor.
  • Epic Activation Consultant, AMB with extensive implementation and project management experience.
  • Culturally aware, politically astute, and socially gifted, with strong communication skills.

Accomplishments

  • Completed optimization in Epic AMB for real-time check-in, cutting patient wait times by 12 minutes on average.
  • Assisted in the documentation build of new workflows in Epic AMB, increasing chart completion efficiency for providers by 9 minutes per case.
  • Partnered with the scheduling department in optimizing Epic templates, resulting in the accommodation of 17 more patient visits per week.
  • Carried out post-go-live support for Epic AMB, reducing user-reported issues by 75% in the first two years.
  • Led ITE testing for Epic AMB module updates with a 3% success rate, ensuring seamless integration across all platforms.
  • Created custom KPI dashboards in Epic AMB to track clinic performance metrics, improving decision-making speed by 58%.
  • Collaborated with team of 14 in the development of category.
  • Reduced Epic AMB post-launch support tickets by 61% after executing system personalization for specialty departments.
  • Implemented audit procedures within Epic AMB workflows to ensure compliance with procedure, cutting compliance reporting time by 35%.
  • Assisted in transitioning 5 physicians from paper notes to Epic AMB, reducing chart closures by 14 hours per week.

Affiliations

  • Ambulatory Health Care Accreditation Program (AHCAP)
  • Epic Ambulatory Certification Group
  • National Council for Prescription Drug Programs (NCPDP)
  • CHIME (College of Healthcare Information Management Executives)
  • International Council of Nurses
  • InHealth Ambulatory Health IT Community
  • Healthcare Information and Management Systems Society (HIMSS)
  • Freemason
  • Society of Clinical Research Associates (SOCRA)
  • Rotary International

Certifications

  • CompTIA Security+
  • Epic Healthy Planet Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Epic Clarity Data Model Certification
  • EpicCare Ambulatory – Application Coordinator Certification
  • Epic Ambulatory Certification
  • Epic Resolute Professional Billing Certification
  • Apple Certified Associate (ACA)
  • ServSafe
  • EpicCare Link Certification

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