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Skills

  • System uptime improvement
  • Project Coordination for IT and Records Teams
  • File Retrieval Efficiency Enhancements
  • Records Auditing and Data Reduction
  • Documentation Preservation and Version Control
  • Process Automation in Records Management
  • Team collaboration and communication skills
  • Multi-tasking in high-demand environments
  • Software Asana Proficiency
  • Legal Compliance for Digital Records

Work Experiences

  • Scan documents and file them electronically as they come in from various data departments.
  • Bolstered protection against data breaches.
  • Configured and maintained framework.
  • Collaborated with data entry teams.
  • Designed a streamlined request process for records retrieval.
  • Achieved resolution within 17 hours.
  • Digitized records faster.
  • Configured and maintained procedure, optimizing performance and reducing downtime occurrences by 76%.
  • Created a user-friendly filing system.
  • Achieved a 19% reduction in lost files.

Summaries

  • Achieved cost savings.
  • Created user guides for troubleshooting IT issues.
  • Developed a searchable database for archived documents, cutting retrieval time from days to hours and significantly enhancing information accessibility.
  • Delivered efficient solutions to end-users.
  • Consistently delivered technical support for 5 end-users.
  • Contributed to a 45% increase in team proficiency.
  • Adept at auditing and refining records retention policies, ensuring compliance with process and reducing storage needs by 28%.
  • Achieved a 95% success rate in resolving data integrity issues.
  • Achieved efficient categorization.
  • Cut retrieval time.

Accomplishments

  • Developed and enforced IT security policies for data loss prevention as part of the company's digital transformation efforts.
  • Provided technical support for 5 employees during a corporate transition to digital records, improving adoption rates by 45%.
  • Analyzed and identified inefficiencies in the digital records search function, implementing improvements that reduced search time by 14 seconds.
  • Reviewed the organization's approach to regulatory compliance, making 17 recommended changes that were successfully implemented by 2016.
  • Managed disaster recovery simulations for operations, which reduced data recovery time from 7 hours to 2 hours.
  • Improved records retention policy adherence by implementing automated reminders and alerts for retention periods in Asana, reducing non-compliance by 56%.
  • Assisted end-users in troubleshooting connectivity and accessibility issues with the digital records database, improving user satisfaction by 61%.
  • Created a disaster recovery testing schedule, ensuring that the digital records system's recovery times stayed within SLA parameters.
  • Collaborated with IT and records management teams to develop and implement a digital archive system that reduced document retrieval time by 50%.
  • Developed and maintained secure departmental file-sharing procedures, enhancing collaboration capabilities while maintaining records security.

Affiliations

  • Completed Legal and Compliance Records Management training by initiative to stay updated with evolving regulations in records handling.
  • Active in the Society of American Archivists (SAA), enhancing best practices in records archiving and data migration processes.
  • Ongoing member of the Cloud Security Alliance (CSA) since 2023, specializing in cloud-based data storage solutions.
  • Participated in webinars with the Project Management Institute (PMI) to develop more efficient data migration project timelines.
  • Certified in ISO 9001 Quality Management for IT Records Systems, driving continuous improvement in record audit trails and storage solutions.
  • Engaged in continuing education with CompTIA, specializing in IT support for data handling and technical troubleshooting.
  • Active involvement in the governing council of the International Council on Archives (ICA), contributing to studies on global archiving practices.
  • Affiliated with the Information Systems Audit and Control Association (ISACA), gaining insight into secure data management practices.
  • Member of the AIIM Women in Information Management initiative, promoting the role of IT and records professionals in the information management field.
  • Member of the Association of Records Managers and Administrators (ARMA International) since 2023, engaging with industry professionals to improve records retention strategies.

Certifications

  • Enterprise Content Management (ECM) Practitioner Certificate - 2015 | procedure
  • ITIL 4 Managing Professional (MP) Certification - 2020 | process
  • IT Systems Management Certification - 2022 | Northwind
  • Certified Document Imaging Architect (CDIA+) - 2022 - CompTIA
  • Certified Associate in Project Management (CAPM) - 2018, PMI
  • Certified Technical Project Manager (CTPM) - 2021 | Brightline
  • Certified Data Management Professional (CDMP) 2017 - DAMA International
  • Certified Information Systems Security Professional (CISSP) 2023 - (ISC)²
  • Data Analyst Certification - 2018 | Northwind
  • Certificate in Data Privacy and Protection - 2019 | Cedar Works

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