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Skills

  • Inventory replenishment
  • Problem resolution
  • Inventory management
  • Materials ordering and tracking systems
  • High-traffic area sanitation
  • Equipment troubleshooting and repair
  • Facilities inspection and compliance tracking
  • Chemical safety protocols
  • Process improvement
  • Data-driven decision making

Work Experiences

  • Boosted facility sustainability efforts.
  • Was in charge of scheduling, training, and performance monitoring for 16 employees.
  • Achieved a 8% reduction in unscheduled repairs.
  • Used best maintenance and safety practices with a 12% incident rate.
  • Assessed facility sanitation processes and implemented upgrades that lowered the spread of bacteria by 85%, verified through third-party audits.
  • Obtained pricing information from a variety of vendors to support cost-effective purchasing.
  • Created and implemented employee incentive programs to motivate high-performing employees.
  • Collaborated with security and other departments.
  • Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
  • Communicated expectations to the team.

Summaries

  • Conducted thorough facility inspections.
  • Achieved a 56% reduction in staffing shortages during peak hours.
  • Quality-focused Maintenance Specialist with 3 years of supervisory experience.
  • Boosted satisfaction by 46%.
  • Within Miscellaneous, senior Custodian Supervisor and outstanding performer in stakeholder engagement and team leadership.
  • Committed to ensuring a safe and clean facility environment by maintaining rigorous oversight of custodial operations across 11 different sites.
  • Achieved 63% health and safety audit scores in 2023.
  • Maintenance Supervisor with 6 years of experience supervising janitorial and maintenance tasks.
  • Accomplished in emergency response coordination, ensuring minimal operational disruptions during custodial emergencies such as spills and hazardous incidents.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Developed a system to track and allocate time spent per task, resulting in a 32% increase in workforce efficiency.
  • Collaborated with security and facility management to implement updated safety protocols, enhancing emergency preparedness and reducing incident response time by 43% minutes.
  • Trained 10 new employees in proper techniques for handling hazardous materials, achieving 68% compliance on all safety training modules.
  • Identified and implemented chemical hazard safety protocols, resulting in a safer work environment and reducing accidents by 42%.
  • Directed custodial operations across 10 shifts and 14 facilities, consistently exceeding cleanliness standards and meeting company performance goals.
  • Introduced tracking software for chemical use and inventory, reducing waste and cutting annual supply costs by 69%.
  • Implemented standardized safety checklists for hazardous material handling, resulting in zero reportable incidents for 12 consecutive years.
  • Reduced custodial supply costs by 34% by negotiating vendor contracts and consolidating purchase orders without compromising on quality.
  • Led team of 14 janitorial employees to complete a facility-wide deep cleaning project within 7 hours/days, exceeding client expectations.
  • Integrated green cleaning products and techniques, improving air quality and reducing the use of harmful chemicals by 47%.

Affiliations

  • Society of Women Engineers
  • Facility Cleaning Management Training Program PMP
  • International Facility Management Association (IFMA)
  • American Cleaning Institute (ACI)
  • Lions Club
  • Association for the Healthcare Environment (AHE)
  • National Fire Protection Association (NFPA) Compliance
  • Lean Six Sigma Safety Process Training PMP
  • Management and Strategy Institute (MSI) Certifications
  • Custodial Workers Union Phoenix

Certifications

  • Certified Custodial Supervisor (CCS) by Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Manager of Building Operations (CMBOP)
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Building Services Contractor (BSC) Certification by Vantage
  • Infection Control and Biohazard Containment Certification by Harbor & Co.
  • Certified Environmental Infection Control Supervisor (EICS)
  • CPR, First Aid, and AED Certification

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