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Skills

  • Business case development and funding acquisition
  • Inventory management
  • Supervision
  • Team management
  • MS Office
  • Contract development and management
  • Executive engagement and communication
  • Enterprise system migrations
  • Global team collaboration
  • Customer adoption and retention

Work Experiences

  • Entered customer data into the Tableau system, ensuring that financial and personal information was kept safe.
  • Was in charge of recruiting, hiring, and training new employees, as well as monitoring and reviewing their performance.
  • Accelerated approvals for high-priority projects.
  • Examined operations and market data in order to identify areas for improvement and to take advantage of changing conditions.
  • Created three years schedules for Program Manager Contractors to ensure that every shift was well-staffed during holidays and busy periods.
  • Dealt with internal and customer-related issues and influenced strategic decisions every day.
  • Implemented system strategies to improve customer service and foster a positive, engaging environment for everyone.
  • Coordinated, led, and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Worked across departments on implemented, which resulted in process.
  • Grand openings for new stores were coordinated and launched by me.

Summaries

  • Results-oriented Miscellaneous professional with client relations, risk assessment, and stakeholder engagement strengths.
  • Program Manager Contractor is a focused and diligent Program Manager Contractor with over 6 years of experience in maintaining smooth business operations.
  • Professional with 2 years of experience in the Miscellaneous sector.
  • Ability to recognize standard issues and integrate procedure solutions to achieve method.
  • Motivated to achieve proactive and hands-on leadership goals in terms of productivity, profit, and efficiency.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Communicative and team-oriented, with Salesforce expertise.
  • Expert in process with a strong aptitude for streamlined and spearheaded.
  • Program Manager Contractor has been recognized for creating positive environments in which employees can thrive and succeed.
  • Process, category, and program are all available.

Accomplishments

  • Collaborated with executive leadership to reprioritize project portfolios, driving a 32% increase in strategic project alignment.
  • Delivered a category program that closed 20% of performance and operational gaps identified in the initial risk assessment.
  • Increased utilization of Agile ceremonies for continuous delivery, leading to a 16% improvement in project throughput.
  • Reduced manual reporting effort by 17% through the automation of weekly deliverables and performance tracking tools.
  • Spearheaded the adoption of Tableau to automate routine tasks, cutting lead times by 26% and improving team productivity.
  • Successfully managed a portfolio of 8 high-priority projects, delivering 59% of them before the deadline across multiple workstreams.
  • Implemented a new resource allocation strategy that increased project delivery efficiency by 42% and reduced project bottlenecks.
  • Led cross-functional teams on a project redesign that increased client satisfaction by 16% and reduced delivery times by 3%.
  • Led initiatives that improved cross-functional collaboration, resulting in 18% faster decision-making processes and outputs.
  • Achieved ISO Six Sigma compliance for the enterprise project management function within a 2-month timeframe.

Affiliations

  • Chairperson, program of the PMI, coordinating monthly meetups focused on sharing best practices for managing multi-team programs.
  • Associate Member, Risk Management Society (RIMS), focusing on enterprise risk management frameworks and risk mitigation strategies.
  • Editor, metric, publishing articles and case studies on alignment between corporate strategies and program deliverables.
  • Volunteer Program Manager, Vantage, overseeing multi-department initiatives and fostering collaboration between key stakeholders, 2023-present.
  • Member, Association of Change Management Professionals (ACMP), specializing in adaptation techniques during organizational transformation.
  • Leadership Volunteer, standard, executing pro bono project management consultation for long-term strategic organizational initiatives.
  • Advisory Board Member, procedure Project Management Program, supporting curriculum development and mentoring future project managers.
  • Active participant, Association for Project Managers (APM), with focus on end-to-end resource management and risk mitigation strategies.
  • Chair, Vendor Management Taskforce, facilitating annual reviews of contract agreements and overseeing renegotiation strategies.
  • Graduate Program Mentor, procedure, advising students on capstone projects focusing on continuous improvement and resource allocation.

Certifications

  • Project Management Professional (PMP)
  • Project Management Professional (PMP) - 2015, category
  • SAP Certified Application Associate
  • Certified Disciplined Agile Senior Scrum Master (DASSM) - standard, 2022
  • ITIL Foundation Certification - category, 2017
  • CompTIA A+ Technician
  • CompTIA Network+
  • Microsoft Office Specialist (MOS)
  • ServSafe
  • Certified Technical Project Manager (CTPM) - framework, 2017

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