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Skills

  • Loss prevention
  • Computer literate
  • Financial records and processing
  • Excellent communication
  • Safety methods
  • Credit and collections
  • Team leadership and development
  • POS system operation
  • Bilingual in German
  • Visual merchandising

Work Experiences

  • Processed customer purchases and returned correct currency and bills while maintaining an accuracy rate of 14%.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Bent, lifted, opened, and moved metric products weighing up to 11 pounds by bending, lifting, and opening them.
  • Used program and initiative equipment to pull items from stock and place them on store shelves and bins.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Made a proposal
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Advised
  • Swept and mopped floors at store closings and in the aftermath of product spills and other mishaps that could have contaminated the department and put customers' health at risk.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Service-driven
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Determined sales and marketing professional with 13 years of experience in system industry.
  • Dairy Associate with 4 years of experience tracking supply flow in and out of the stockroom.
  • Looking forward to taking on a new challenge with a successful team.
  • Communicative and team-oriented, with Asana expertise.
  • Dairy Associate is a hardworking and dependable Dairy Associate who excels at client relations and workflow optimization.
  • Maintaining the cleanliness of storage areas is a specialty.

Accomplishments

  • Led cross-functional communication efforts between the dairy team and other departments to ensure smooth and consistent product deliveries.
  • Contributed to the store’s employee of the month award for dairy management by exceeding daily stock replenishing targets by 72%.
  • Assumed responsibility for dairy section cleanliness, maintaining food safety standards and passing Lean-related checks with zero issues.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded a successful dairy sample campaign that led to a 26% rise in customer engagement and subsequent product purchases.
  • Participated in a OSHA-authorized food safety audit, achieving full compliance and zero citation in the dairy department.
  • Collaborated with dairy suppliers to ensure timely and accurate product deliveries, significantly reducing stockout occasions in high-demand items by 20%.
  • Drove a 66% increase in weekly sales by optimizing dairy inventory based on seasonal demand and customer preferences.
  • Collaborated with a team of 18 associates to improve dairy section operations, enhancing both stock management and overall productivity.
  • Documented and resolved method which led to procedure.

Affiliations

  • Affiliated with National Grocers Association, gaining knowledge on how to maximize dairy aisle performance and customer satisfaction.
  • Enrolled in the Dairy Food Processing Certificate Program led by process, focused on safety standards and quality control in dairy.
  • Certified in Retail Business Operations, with a specialization in dairy sections from Harbor & Co., awarded 2020.
  • Participant, Dairy Management Inc. Workforce Development Programs aimed at streamlining dairy operations.
  • Active member of the Cold Storage Association, emphasizing efficient storage and product shelf viability in the dairy supply chain.
  • Awarded a Certificate of Appreciation by National Dairy Council for contributions to product safety and customer satisfaction, 2020.
  • Active participant, National Dairy Shrine to network with industry experts and stay updated on new dairy management techniques.
  • Member, National Health & Nutrition Examination Survey (NHANES) community for contributing to dairy consumption standards based on health data.
  • Certified in Inventory Management Systems through program, focusing on high-turnover perishable items like dairy.
  • Member, Council of Dairy Cattle Breeding (CDCB); engaged in data-driven initiatives to improve dairy management.

Certifications

  • Certified Cold Chain Specialist (CCCS)
  • Food Safety Manager Certification (ServSafe)
  • Inventory Control and Management Certification
  • Certified Professional Food Manager (CPFM)
  • Grocery Supply Chain Professional Certification
  • First Aid/CPR
  • Certified Cold Storage Associate (CCSA) - Microsoft Excel
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Supply Management (CPSM)
  • Certified Inventory and Production Control Professional (CIPCP)

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