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Skills

  • Cognitive-behavioral therapy (CBT)
  • Problem resolution
  • Anxiety disorder expertise
  • Learning disability awareness
  • Adolescent transitional care planning
  • Social skills teacher
  • Project organization
  • Biopsychosocial assessments
  • System equipment
  • Group psychotherapy expert

Work Experiences

  • Achieved results over three years.
  • Applied principles in group therapy sessions.
  • Kept track of client information on special flow sheets, noting suicidal warnings, sleep patterns, and restraints.
  • Assisted youth in obtaining part-time jobs.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.
  • Attended by over 14 participants annually.
  • Answered 14 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with social workers on child welfare cases.
  • Transported ServiceNow to the past year customer locations.
  • Adapted therapeutic approaches for inclusivity.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 82% success rate.
  • Addressed anxiety, depression, and behavioral disorders.
  • Achieved resolutions in 65% of cases.
  • Achieved results across the past year.
  • Achieved a 85% improvement in resolving adolescent behavioral challenges.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assisted adolescents with reintegration.
  • Accomplished in psychoeducational workshop development, empowering adolescents with the tools to better manage emotional challenges and peer relationships.
  • Compassionate Adolescent Counselor.

Accomplishments

  • Partnered with community organizations to design an outreach program for parents, increasing parental attendance at adolescent counseling sessions by 80%.
  • Developed a comprehensive conflict resolution program used by category, contributing to a 22% reduction in disciplinary actions over 18 months.
  • Mentored junior counselors in therapeutic techniques and client interactions, contributing to improved client satisfaction ratings by 45%.
  • Led family counseling sessions to increase adolescent family engagement, resulting in a 50% improvement in parent-adolescent communication.
  • Collaborated with a multidisciplinary team to create specialized treatment plans for adolescents in foster care, leading to a 53% reduction in placement disruptions.
  • Collaborated with adolescent psychiatric specialists to increase the efficacy of mood disorder treatments, improving symptom management in 36% of cases.
  • Managed a caseload of 10 adolescents, consistently meeting treatment goals and helping 65% of clients overcome behavioral challenges.
  • Facilitated weekly group therapy sessions focused on coping strategies for anxiety, achieving consistent engagement from 2 participants.
  • Conducted suicide risk assessments for at-risk youths, intervening early and reducing crisis intervention needs by 77%.
  • Collaborated with school administrators to develop a peer mediation program, resulting in a 27% decrease in school conflicts over process.

Affiliations

  • Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • Active Member, Society for Adolescent Health and Medicine (SAHM)
  • Member, National Association for Therapeutic Schools and Programs (NATSAP)
  • Association of Information Technology Professionals
  • Participation in State-Level Adolescent Behavior and Mental Health Policy Task Force
  • Society of Women Engineers
  • Lions Club
  • Volunteer, metric Teen Mentorship Program
  • Freemason
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA Network+
  • Certified in Cognitive Behavioral Therapy (CBT) - Beck Institute or initiative
  • Apple Certified Associate (ACA)
  • Certified Youth Mental Health First Aid Instructor - process
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Child Development Associate (CDA) – Council for Professional Recognition
  • Mindfulness-Based Cognitive Therapy (MBCT) Practitioner Certification - Beacon Labs

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