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Skills

  • Relationship building and retention
  • Pharmacy operations management
  • Drug inventory management
  • Medication dispensing
  • Immunizations
  • Full-stack development management
  • Front-end and back-end integration
  • Cloud migration strategies
  • Database management (SQL, NoSQL)
  • Therapy programs

Work Experiences

  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Conducted weekly code reviews.
  • Automated repetitive tasks.
  • Championed a culture of test-driven development (TDD).
  • Chaired multi-disciplinary task force to resolve platform instability, reducing downtime by 11 hours per quarter.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Accelerated go-live date by 11 months.
  • Collaborated with clients to define project scope, ensuring customer requirements were met and resulting in a satisfaction score increase of 63%.
  • Built and maintained a high-performing team, increasing team retention rates by 42% over 2018, and reducing employee turnover by fostering a supportive work environment.
  • Boosted end-user experience.

Summaries

  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Staff development that results in high-performing teams has been recognized.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Agile expert with significant experience in reducing debugging times by 53% and improving code quality through the implementation of best-practice standards across development teams.
  • Cross-functional collaboration and process improvement experts.
  • Accelerated product go-live dates by 14 months.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Coding Manager is a multi-talented Coding Manager who is consistently rewarded for planning and operational improvements.
  • Adheres to Scrum Master coding standards.
  • With more than 18 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.

Accomplishments

  • Spearheaded coding framework updates, reducing errors in the codebase by 61% and expediting the release of bug fixes.
  • Documented and resolved initiative which led to program.
  • Implemented a bug resolution workflow that decreased average resolution time by one year and reduced customer-reported issues by 24%.
  • Partnered closely with stakeholders to reprioritize backlogged features, resulting in the timely release of high-impact updates within 6 months.
  • Streamlined deployment pipelines, reducing deployment time from 4 hours to 3 minutes through automation tools.
  • Directed performance tunings on critical features, optimizing response times by 46% and improving customer satisfaction metrics.
  • Introduced and enforced best deployment practices, which reduced failed deployments by 42% and ensured more stable software releases.
  • Collaborated with team of 12 in the development of procedure.
  • Spearheaded a software redesign, improving processing speed by 44% and enhancing user experience for end-users.
  • Orchestrated cloud migration adoption for legacy systems, leveraging serverless architecture to enhance scalability and save 64% on cloud costs.

Affiliations

  • International Association of Administrative Professionals
  • Community member of GitHub Open Source projects
  • Mentor in Atlanta TechStars Startup Accelerator Program
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Jaycees
  • American Medical Informatics Association
  • Featured speaker at category
  • Toastmasters
  • Society of Human Resource Management

Certifications

  • Certified Frontend Developer – React (React Certified) - QuickBooks
  • Certified Agile Leadership (CAL I) - Scrum Alliance
  • Certified Professional in Healthcare Quality (CPHQ)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CI/CD Pipeline Certification (Jenkins/Travis/GitLab) - Jira
  • Certified Public Accountant (CPA)
  • Certified Information Security Manager (CISM) – ISACA
  • Six Sigma Green Belt Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • ITIL 4 Foundation

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