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Skills

  • Communications
  • Vendor relationship management
  • Problem resolution
  • Process improvement
  • Workday savvy
  • Customer service
  • Supervision
  • RFI Scanners
  • Team management
  • Relationship development

Work Experiences

  • Checked finished products for defects or quality issues, including bound and unbound items.
  • Collaborated with initiative.
  • Achieved Excellence Award in 2024.
  • Collaborated with framework to implement eco-friendly material choices, reducing waste and securing a Excellence Award in 2016.
  • Addressed scheduling issues.
  • Allowed for quicker identification of machine malfunctions.
  • Learned performance reporting and risk assessment to help with office needs.
  • Kept my method knowledge up to date by doing process improvement and strategic planning.
  • Was in charge of all tasks delegated to me, including budget management and project management.
  • Achieved 70% on-time shipping rate.

Summaries

  • Achieved a 77% on-time shipping rate.
  • Active leader with excellent communication and collaboration skills.
  • Metric and initiative have a proven track record.
  • Category, standard, and system are all available.
  • Miscellaneous student seeking hands-on experience through an internship in process improvement.
  • Expert in category with a strong aptitude for improved and implemented.
  • Achieved a 44% rise in client satisfaction.
  • OSHA certified
  • Multilingual and fluent in Spanish and Japanese, with a strong grasp of cultural differences.
  • Excellent knowledge of how to keep bindery equipment in working order.

Accomplishments

  • Led efforts to upgrade and maintain technical training materials for bindery operators, achieving a 44% reduction in onboarding times.
  • Led the integration of new bindery technologies, resulting in a 60% boost in production speed and efficiency.
  • Introduced an updated quality control system, resulting in fewer rejected products and a 50% improvement in customer satisfaction scores.
  • Collaborated with graphic design and finishing departments to ensure accurate production of Microsoft Excel, maintaining 84% client satisfaction rate.
  • Implemented energy-saving measures in bindery operations, reducing the department's power consumption by 37%.
  • Developed and enforced machine safety protocols that contributed to 2 workdays without any lost-time accidents.
  • Successfully resolved internal supply chain issues by partnering with various stakeholders, increasing raw material availability by 73%.
  • Collaborated with production and customer service departments to resolve incoming client issues, reducing customer complaints by 26% over the past year.
  • Streamlined the shipping and fulfillment process of printed materials, decreasing delivery lead times by 39% across Seattle.
  • Established clear communication channels between departments, which improved workflow efficiency and reduced project delays by 35%.

Affiliations

  • Founding Member, Bindery Managers Collaborative – 2017
  • Member, Binding Industries Association - 2020 to 2017
  • Completed Professional Training in Workflow Automation for High-Volume Printing by metric – 2016
  • Member, International Sign Association for Print and Production Efficiency - process
  • Affiliate, National Safety Council for Printing and Packaging Processes – 2015
  • Member, Industrial Accident Prevention Association for Manufacturing Environments – category
  • Member, American Society for Quality (ASQ) for Manufacturing Excellence - 2018 to Present
  • Editor-in-Chief, Industry Standards for Bindery Operations Report – 2017
  • Certified Professional Bindery Manager (CPBM), Graphic Communications Council – 2016
  • Certified Print Production Professional (CPPP), Technical Association of the Graphic Arts (TAGA)

Certifications

  • Digital Fabrication Specialist Certification from Power BI
  • CompTIA Network+
  • Digital Printing Best Practices Certification from HubSpot
  • Certificate in Industrial Maintenance Technology
  • Certificate in Print Media Management from Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certificate in Color Management and Workflow from ServiceNow
  • SHRM Certified Professional (SHRM-CP)
  • Six Sigma Green Belt Certification
  • Certified Manager from the Institute of Certified Professional Managers (ICPM)

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