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Skills

  • User interface understanding
  • Communications
  • Insect and disease diagnosis
  • Data Management
  • Document scanning
  • MS Office
  • Relationship development
  • Safety regulation adherence
  • Process improvement
  • Team leadership and supervision

Work Experiences

  • Used SAP to accurately enter data into a batch ticketing system.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Standard was planned and carried out by me.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Established
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Sought advice.
  • Responded quickly to customer concerns and resolved category issues using workflow optimization and vendor management.
  • Invented

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a metric position with a forward-thinking organization.
  • Motivated individual.
  • Experienced Exterminator with success in driving innovation and early adoption of emerging technologies and platforms.
  • Dependable
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Resourceful
  • Deadline-driven
  • Pragmatic
  • Professional with over 13 years of experience in project management and process improvement initiatives across the enterprise.
  • Over 3 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Increased sales 10% over 6 months.
  • Reduced the use of chemical pesticides by 49% across a portfolio of clients by shifting toward more sustainable, integrated pest management approaches.
  • Reduced the number of health inspection issues reported across 18 client locations by 24% through enhanced policy adherence and follow-up consultations.
  • Successfully reduced escalation calls by 44% due to implementing a more targeted pest control plan that minimized downtime for customers.
  • Developed a standardized operating procedure for equipment maintenance, extending the life of framework by 38% while reducing downtime.
  • Collaborated with team of 9 in the development of initiative.
  • Enhanced service efficiency through digital reporting systems, optimizing field technician routes and reducing travel times between projects by 82%.
  • Implemented a team-wide safety program focused on responsible pesticide use, decreasing safety violations by 60% and eliminated chemical-related incidents.
  • Earned certifications in PMP and Lean, improving compliance with industry regulations and safety protocols.
  • Collaborated with government agencies for pest certification projects, ensuring treatment plans adhered to new public health codes.

Affiliations

  • Society of Women Engineers
  • Freemason
  • Certified Entomologist through the Entomological Society of America
  • Local Chamber of Commerce Pest Services Group
  • Member of the State Exterminators Association Seattle
  • Bird Control Association of America
  • Certified Wildlife Control Professional (CWCP)
  • International Pest Control Operators Network
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Public Health Pesticide Applicator License Illinois - approved for use in sensitive environments
  • Certified Pest Control Operator (CPCO) - state certification required for professional pest management services
  • General Pest Control Technician Certification from Illinois
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Applicator License - meeting Washington Department of Agriculture pest control policies
  • Fumigation Endorsement from Texas Department of Agriculture
  • Integrated Pest Management (IPM) Practitioner Certification from the IPM Institute of North America

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