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Skills

  • Planning and coordination
  • Training and development
  • Workflow management
  • Adjustment posting
  • Transportation coordination
  • Time management
  • Problem resolution
  • Audit Procedures
  • General ledger
  • Cross-functional team leadership

Work Experiences

  • Balanced labor needs with shipping volumes.
  • Developed a reputation for punctuality and hard work.
  • Worked with others to brainstorm new program possibilities.
  • Actively participated in daily stand-up meetings.
  • Achieved a 31% customer approval rate.
  • Assisted in the creation of framework procedures.
  • Led training sessions for 14 employees.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Adjusted staffing models.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • With exceptional communication skills, he is an excellent team leader and employee trainer.
  • Active leader with excellent communication and collaboration skills.
  • Achieved a 15% accuracy rate.
  • Strategic planning Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Framework and process have a proven track record.
  • Looking forward to bringing my talent, leadership, and extensive knowledge of accounts receivable to a growing company.
  • Achieved a 59% reduction in processing errors.
  • Internal reports capable of capturing data for reporting, DSO calculations, and monthly close activities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Achieved 39% fewer damaged packages.

Accomplishments

  • Created and updated SOPs (Standard Operating Procedures) for sort operations, ensuring consistent daily productivity targets were met.
  • Developed KPIs for the sorting team, improving order fulfillment rate by 41%.
  • Conducted root-cause analysis for recurring logistical delays, enrolling corrective plans that improved processing by 55%.
  • Managed inventory and sorting operations, minimizing sorting errors by 73% over a two years period.
  • Spearheaded cross-department meetings to resolve bottlenecks in the sorting process, improving throughput by 67%.
  • Worked with stakeholders across the supply chain to reduce duplicate handling steps, saving 53% in labor costs.
  • Monitored and adjusted performance metrics via dashboard software, maintaining a 64% error-free sortation environment.
  • Trained and supervised team to improve sorting accuracy, leading to a 30% reduction in customer claims for incorrect deliveries.
  • Improved operational workflow in a high-volume environment, achieving 70% faster package sortation during peak periods.
  • Revised sorting protocols in collaboration with cross-functional teams, resulting in 69% improvement in dispatch time for Asana.

Affiliations

  • Participant, Automated Warehouse Solutions Seminar – 2024
  • Attendee, National Safety Council Congress & Expo – 2018
  • Member, American Society of Transportation and Logistics (AST&L) – 2016 to 2023
  • Participant, Transportation and Logistics Roadmap Workshop – 2019
  • Member, International Warehouse Logistics Association (IWLA) – 2015 to Present
  • Member, Automated Material Handling Systems Association (AMHSA) – 2017 to Present
  • Certification, Inventory Control Specialist, procedure – 2021
  • Completed Advanced Sorting Efficiency Workshop – 2022
  • Contributor, Harbor & Co. Continuous Improvement Team – 2016 to 2019
  • Committee Member, Operational Excellence Network – 2024

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Material Handling Technician (CMHT)
  • Training in Personal Protective Equipment (PPE) Handling (OSHA 29 CFR)
  • CompTIA A+ Technician
  • First Aid/CPR
  • Certified in Warehouse Management (CWM)
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • Microsoft Office Specialist (MOS)

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