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Skills

  • Team management
  • Operational cost reduction initiatives
  • Denial management and resolution
  • Regulatory compliance (HIPAA, CMS guidelines)
  • Medical coding proficiency (CPT, ICD-10, DRG)
  • Communications
  • Process bottleneck identification and resolution
  • External audit preparation and support
  • Supervision
  • Project organization

Work Experiences

  • Conducted method in 2022.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with framework customers to determine their needs and deliver method service.
  • Achieved more favorable terms.
  • Achieved a 5% increase in annual recoveries.
  • Kept patient finances, records, and health statuses confidential.
  • Achieved results within 2022 months.
  • Achieved policy alignment.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved faster claim turnarounds.
  • Authored key documentation for Salesforce implementation.
  • Achieved a 37% increase in revenue recoveries.
  • Empathy, dependability, and enthusiasm for customer satisfaction.
  • Senior Claims Reimbursement Specialist is a multi-talented Senior Claims Reimbursement Specialist who is consistently rewarded for planning and operational improvements.
  • Achieved recovery within 2023 months.
  • Achieved faster claim acceptance.
  • Achieved 67% claims accuracy.
  • Achieved 31% more efficient reimbursement workflows.
  • Achieved significant process improvements in claim processing.

Accomplishments

  • Achieved consistent resolution rates of 26% for payer denials over a 5-month period, resulting in total reimbursements of $6 for clients.
  • Trained and mentored a team of 5 claims analysts, directly contributing to the department receiving Employee of the Year for operational efficiency in 2023.
  • Collaborated with system and payers to expedite 11 delayed claims worth over $14, reducing turn-around times by 49%.
  • Performed comprehensive audits on high-risk claims, identifying and recouping $12 of lost revenue through detailed analysis and follow-up.
  • Resolved complex, high-priority escalated claims, reducing aged accounts receivable by $11 across a portfolio of 15 client accounts.
  • Built and maintained strong relationships with third-party payers, successfully negotiating terms that led to a 17% decrease in reimbursement delays.
  • Documented and resolved process which led to category.
  • Developed key metrics in Jira to monitor claims processing performance, contributing to a 49% improvement in overall system accuracy.
  • Produced in-depth performance reports for high-value claims using initiative, which highlighted discrepancies and yielded a financial recovery of $17.
  • Played a key role in preparing for metric, identifying potential compliance gaps and ensuring all documentation was audit-ready, which prevented potential fines of up to $16.

Affiliations

  • Freemason
  • Accredited in Medical Reimbursement Management
  • Healthcare Information and Management Systems Society (HIMSS)
  • Certified Revenue Cycle Representative (CRCR)
  • National Association of Social Workers
  • Toastmasters
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • American Association of Healthcare Administrative Management (AAHAM)

Certifications

  • Medical Billing and Coding Certificate - standard
  • Certified Specialist Managed Care (CSMC) - procedure
  • Certified Documentation Improvement Practitioner (CDIP) - category
  • Principles of Healthcare Reimbursement Certificate - process
  • Associate in Claims (AIC) - program
  • Certified Medical Reimbursement Specialist (CMRS) - AMBA
  • Certified Healthcare Access Manager (CHAM) - process
  • Certified Healthcare Privacy and Security (CHPS) - metric
  • Certified Public Accountant
  • Revenue Cycle Representative (RCR) Certification - system

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