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Skills

  • Proctor training and certification compliance
  • Operational improvement
  • Exam scheduling and proctor assignments
  • Regulatory compliance
  • Technical issue resolution in testing platforms
  • Software testing tools like HubSpot
  • Proctor performance management
  • Customer service
  • Digital reporting tool implementation
  • First Aid/CPR

Work Experiences

  • Advanced testing coordination.
  • Audited the previous year’s test results.
  • Collaborated with district officials to plan and implement state assessments for over 6 students.
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.
  • Applied conflict resolution strategies.
  • Achieved a 63% improvement in on-time exam starts.
  • Oversaw the delivery of category project by metric team, which resulted in framework.
  • Coordinated make-up testing for 17 students.
  • Coordinated bilingual support during exams.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Collaborated with district officials to administer state-required assessments for over 10 students, ensuring flawless execution across all test administrations.
  • Communicated changes in testing schedules.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Achieved a 19% reduction in cheating incidents.
  • Advocated for testing accessibility.
  • Continuously improved student testing experiences.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Administered state-required assessments.
  • Consistently ensured compliance throughout the past year.
  • Communicated consistently with Phoenix departments.

Accomplishments

  • Improved on-time reporting of testing results by 30% through enhanced stakeholder communication and streamlined workflows.
  • Coordinated accommodations for 17 students with special needs, ensuring full compliance with initiative.
  • Implemented a streamlined digital archiving system for test-related documentation, reducing paperwork errors by 37%.
  • Created a detailed checklist for test supervisors, reducing setup and execution errors by 24%.
  • Documented and resolved procedure which led to metric.
  • Successfully managed category administration, handling logistics for 7 students and 8 proctors within several months.
  • Supported testing accommodation processes, ensuring timely verification of 27% of accommodation requests in accordance with category.
  • Developed strategies to increase program participation in optional testing events, improving overall participation by 27%.
  • Led training sessions for educators on exam protocols, ensuring 45% adherence to standardized testing procedures.
  • Recognized with the Employee of the Year for outstanding campus testing coordination in 2021.

Affiliations

  • Association for Educational Communications and Technology (AECT)
  • Special Education Advocacy and Testing Group Washington
  • Toastmasters
  • Council of Chief State School Officers (CCSSO)
  • American Educational Research Association (AERA)
  • Affiliate Member, Testing and College Entrance Board
  • National Council on Measurement in Education (NCME)
  • Rotary International
  • Kappa Delta Pi (International Honor Society in Education)
  • Association for Supervision and Curriculum Development (ASCD)

Certifications

  • CompTIA Security+
  • Certified Professional Trainer for Testing Proctors - Summit Group
  • School Leadership Advanced Testing Coordination Certification
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Certified School Assessment Administrator (CSAA)
  • Apple Certified Associate (ACA)
  • Project Management for Testing Coordination Certification (PMTCC)
  • First Aid/CPR Certified
  • National Federation of Testing Coordinators Certification (NFTC)

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