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Skills

  • Government communications
  • Budgets
  • Time management
  • Project organization
  • Cross-departmental collaboration
  • Event planning
  • Process improvement
  • Event planning and execution
  • Community outreach programs
  • Customer service

Work Experiences

  • Collaborated with media outlets to effectively communicate the city’s new public works initiative, increasing positive press coverage by 47%.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Top Performer recognition for the team.
  • Authored policy updates for the category newsletter, enhancing public knowledge and trust in new urban initiatives by 53%.
  • Assessed the impact of municipal programs.
  • Aimed at fostering student engagement in local governance.
  • Collaborated with method.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in drafting talking points for city officials attending public forums, contributing to more consistently approved messaging on controversial policies.
  • Assisted in planning city-wide events.

Summaries

  • City Relations Intern motivated by making a tangible impact on local communities. Coordinated multi-functional stakeholder meetings that resolved initiative, improving overall responsiveness by 48%.
  • Aligned projects with the city’s sustainability goals.
  • City Relations Intern passionate about fostering strong, productive relationships with city officials and stakeholders. Played a central role in reducing permit lead times by 73%, facilitating faster project approvals.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved measurable impacts on sustainability efforts.
  • Clear understanding of stakeholder engagement and team leadership as well as performance reporting training.
  • Adept at developing productive relationships with key stakeholders.
  • Analytical City Relations Intern.
  • City Relations Intern is a multi-talented City Relations Intern who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with local nonprofits to execute events that align with city goals, generating increased participation from over 6 residents.
  • Developed new framework for tracking data points related to system, which improved operational efficiency by 84%.
  • Analyzed feedback from 18 citizens, producing actionable insights to help refine future outreach efforts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led efforts to establish communication protocols across 11 city agencies, improving interdepartmental coordination on public projects.
  • Developed a digital system for logging public grievances, reducing response times by 85% and enhancing citizen satisfaction.
  • Collaborated with local media outlets to increase awareness of the city's public works initiative, leading to a 47% boost in public support.
  • Drafted comprehensive policy proposals in collaboration with category, contributing to new urban planning initiatives in Austin.
  • Drafted critical memos organizing responses to urban development challenges, expediting resolution by 29%.
  • Worked with community groups to organize 14 public forums that informed urban policy decisions adopted by 2021.

Affiliations

  • International Communication Association (ICA)
  • Urban Sustainability Directors Network (USDN)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Public Affairs Council
  • International Association for Public Participation (IAP2)
  • American Society for Public Administration (ASPA)
  • American Medical Informatics Association
  • Urban Land Institute (ULI)
  • International City/County Management Association (ICMA)

Certifications

  • Certification in Legislative Affairs - Harbor & Co., 2018
  • Data Analytics for Public Policy Certification - Jira or Meridian, 2015
  • Apple Certified Associate (ACA)
  • Certified Municipal Clerk (CMC) – procedure
  • Certification in Grant Writing and Management - Lakeside Partners, 2020
  • Municipal Governance Certification - process, 2020
  • Business Continuity Planning (BCP) Certified - Meridian, 2023
  • Certified ScrumMaster (CSM) - Summit Group
  • Google Certified Professional Cloud Architect
  • CompTIA Security+

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