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Skills

  • Food preparation and safety
  • Effective communication with front-of-house staff
  • Team building
  • Customer service
  • Managing inventory for cleaning supplies
  • Budgets
  • Regulatory compliance
  • Relationship development
  • Kitchen equipment use
  • First Aid/CPR

Work Experiences

  • Enhanced problem-solving skills.
  • Collaborated with kitchen and front-of-house staff.
  • Demonstrated problem-solving during equipment malfunctions, minimizing downtime by implementing backup cleaning techniques.
  • Completed daily end-of-shift reporting.
  • Communicated maintenance needs of dishwashing machinery.
  • Distributed cleaning assignments fairly among staff, improving task completion rates and overall employee satisfaction by 49%.
  • Achieved a perfect health inspection score in 2024.
  • Was in charge of unboxing supplies, shelving stock, and rotating items as well as overseeing incoming deliveries.
  • Ensured compliance with procedure regulations.
  • Communicated with vendors.

Summaries

  • Achieved consistently high health inspection scores.
  • Clear understanding of project management and data analysis as well as team leadership training.
  • Collaborative professional with a strategic approach to reducing dish return rates by 42%, improving overall kitchen operations.
  • Boosted productivity.
  • Adept at balancing operational needs with sanitation compliance, consistently achieving top-rated health inspection outcomes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Employee with experience in process improvement who is pleasant and dependable.
  • Ability to operate and clean equipment, use chemicals, and keep dishes clean and organized.
  • Capable of facilitating cross-department communication, ensuring prompt dish availability and reducing disruption during peak periods.
  • With basic cleaning, sanitizing, and stock management skills, I am dependable, reliable, and hardworking.

Accomplishments

  • Exceeded sanitation goals, achieving a pass rate of 85% in health and safety audits for 3 consecutive quarters.
  • Proactively addressed communication gaps between dishwashing and culinary teams, improving feedback loop that reduced equipment downtime by 47%.
  • Proactively monitored dishware turnover rates, ensuring all dishes met quality standards while decreasing customer complaints by 16%.
  • Successfully managed vendor relationships for cleaning supplies, negotiating a cost reduction of 34% over two years.
  • Spearheaded a kitchen-wide cleanliness initiative, cutting dish-machine cycle times by 26% and extending the equipment's operational life.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored and led a diverse team of 18 dishwashers, resulting in improved adherence to standard operating procedures.
  • Scheduled preventative maintenance for dishwashing equipment, thereby reducing unplanned downtime by 31%.
  • Established regular team feedback cycles and performance reviews, resulting in a 17% increase in team morale and productivity.
  • Implemented an inventory management system for cleaning solutions, reducing wasted products by 44% and ensuring all materials were readily available.

Affiliations

  • National Registry of Food Safety Professionals (NRFSP)
  • Commercial Food Equipment Service Association (CFESA)
  • Food Safety Management Certification (ISO 22000)
  • Toastmasters
  • Kitchen Management Certification (KMC)
  • Professional Food Managers Association (PFMA)
  • International Executive Housekeepers Association (IEHA)
  • Freemason
  • Association of Information Technology Professionals
  • National Association of Social Workers

Certifications

  • CompTIA Network+
  • Lean Process Management for Restaurant Operations metric
  • First Aid/CPR/AED Certified - Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Green Restaurant Operations (CGRO) - Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Food Waste Reduction Strategies
  • Leadership Training Certificate system - Beacon Labs

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