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Skills

  • Vendor relationship management
  • Planning and coordination
  • Insurance billing
  • CCTV
  • Invoice generation
  • First Aid/CPR
  • Automation of Network Backup Processes
  • Cross-functional collaboration
  • System updates
  • Cybersecurity Remediation Strategies

Work Experiences

  • Assisted in the creation of initiative procedures.
  • Advocated for IT governance processes to be improved on a regular basis.
  • Achieved certification in 2021.
  • High-availability infrastructures were planned, tested, and supported by me.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Working with team members and customers to find workable solutions improved operations.
  • Collaborated with vendors and contractors.
  • Designed and implemented a better provisioning system for server builds, which cut the time it took to complete the task by three hours.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Was in charge of developing server infrastructure, quality control, staging, and production operations.

Summaries

  • Strategic thinker with expertise in cross-functional collaboration.
  • Strategic planning and procedure systems expert.
  • Internet Administrator with data analysis and project management abilities.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Internet Administrator.
  • Accomplished in leading complex network migrations, including setting up and managing VPN systems for 16 remote users, resulting in enhanced secure connectivity and user satisfaction.
  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.
  • Accomplished Internet Administrator with expertise in SLA management, vendor relations, and cost-control. Successfully negotiated ISP contracts resulting in 11 in savings and a 75% improvement in service-level uptime.
  • Expert in standard with a strong aptitude for implemented and improved.
  • Results-oriented Miscellaneous professional with performance reporting, team leadership, and vendor management strengths.
  • Achieved $18 in savings.

Accomplishments

  • Reduced configuration errors by implementing standardized documentation procedures and version control for network changes.
  • Implemented secure wireless protocols (WPA3) across multiple distributed offices, reducing security vulnerabilities by 51%.
  • Worked closely with the development team to ensure secure API calls across a shared infrastructure, which led to a 84% reduction in security alerts.
  • Led the company through a full cloud transition, resulting in improved scalability, cost reductions of 6, and increased performance by 84%.
  • Improved network uptime from 24% to 34% by establishing real-time monitoring and alert systems using Microsoft Excel.
  • Completed a QuickBooks network upgrade, delivering a 83%-faster connection speed and improving overall system resilience.
  • Resolved bottlenecks by configuring load balancers, improving system reliability and reducing server load by 66% during peak hours.
  • Spearheaded disaster recovery simulations, ensuring compliance with regulatory standards and reducing recovery time by 9 hours.
  • Proactively identified and mitigated key risk areas within the company's global network, reducing potential downtime by 8 hours annually.
  • Architected a hybrid cloud infrastructure for hosting web services, resulting in 24% faster data access for distributed teams.

Affiliations

  • Active Contributor, Open Networking Foundation (ONF) - Engaged in discussions around software-defined networking to improve network efficiency.
  • Certified, Cisco Certified Network Associate (CCNA) - Demonstrated expertise in designing and managing scalable networks with high availability.
  • Alumni, Stanford Advanced Cybersecurity Program - Completed training modules in high-performance network security architecture and defense techniques.
  • Holder, Cisco CCNA Security Certification - Validated proficiency in network security measures, including threat mitigation and prevention strategies.
  • Member, Internet Society (ISOC) - Advocated for open access to the internet and contributed to global discussions on the future of internet governance.
  • Member, Wi-Fi Alliance - Engaged in industry collaboration to improve wireless technology standards and security protocols.
  • Participant, Global Information Assurance Certification (GIAC) Program - Successfully completed certifications that focused on network security essentials and defense technologies.
  • Participant, RSA Conference - Attended annual cybersecurity conferences to gather insights on emerging threats and protection technologies.
  • Member, CompTIA IT Professional Group - Engaged in discussions and webinars on new trends in IT infrastructure, focusing on security and scalability.
  • Certified Professional, BICSI - Contributed to improving global standards in IT system infrastructure and telecommunications.

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • VMware Certified Professional – Network Virtualization (VCP-NV)
  • American Academy of Financial Management (AAFM)
  • Cisco Certified Network Professional (CCNP)
  • CompTIA A+ Technician
  • EC-Council Certified Incident Handler (ECIH)
  • ServSafe
  • F5 Certified Technology Specialist (F5-CTS)
  • Certified Information Technology Infrastructure Library (ITIL) Expert
  • Google Certified Professional Cloud Architect

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