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Skills

  • Regulatory compliance
  • Team building
  • MS Office
  • Dismounting and mounting large tire sizes (up to 12 inches)
  • Diagnosis and repair of irregular tire wear patterns
  • Shop cleaning
  • Process improvement
  • First Aid/CPR
  • High-pressure situation problem-solving
  • Mounting expertise

Work Experiences

  • Analyzed tread wear patterns.
  • Conducted safety audits on jacks, pipe wrenches, and tire bars.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Achieved a 27% reduction in breakdowns.
  • Boosted client satisfaction by 28%.
  • Collaborated with warehouse staff to properly inventory and arrange tire stock, ensuring Adobe Creative Suite inventory was accurate by 41% over 6 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved faster service delivery.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Detail-driven OTR Tire Technician with specialized expertise in handling extreme tire conditions, reducing turnaround times by 16 hours at key critical service points.
  • Recognized on a regular basis for outstanding performance and contributions to the Construction industry's success.
  • Achieved a 64% reduction in unplanned breakdowns.
  • Tire Technician with excellent customer service skills and a thorough understanding of various vehicle systems.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Delivered actionable vehicle alignment recommendations.
  • Bolstered tire lifespan by 40%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of workflow optimization and performance reporting as well as workflow optimization training.
  • Within Construction, senior OTR Tire Technician and outstanding performer in strategic planning and process improvement.

Accomplishments

  • Identified potential safety hazards in fleet tire conditions, helping decrease workplace accidents by 19%.
  • Provided hands-on training to new staff in proper tire handling and safety procedures, reducing incident rates by 16%.
  • Collaborated with team of 4 in the development of category.
  • Reduced maintenance costs by 35% by identifying efficient alternatives for tire replacement and repair materials.
  • Maintained and upgraded tire mounting and balancing equipment, improving efficiency and reducing repair times by 36%.
  • Used advanced diagnostic tools to analyze tire wear patterns, allowing for more precise tire maintenance recommendations.
  • Tracked and documented 10 tire replacements, installations, and repairs, improving service transparency and customer relationship management.
  • Received CPA in tire safety practices, leading to improved compliance and a perfect safety record over the past year.
  • Maintained a zero-incident safety record by strictly following all tire installation guidelines and safety protocols.
  • Reduced on-site tire-related downtime by 15 hours monthly through efficient installations and repairs.

Affiliations

  • Society of Women Engineers
  • Certified Commercial Tire Service Specialist 2024 - Tire Industry Association
  • National Association of Heavy Equipment Tire Technicians (NAHETT)
  • Certified Tire Pressure Monitoring Systems (TPMS) Specialist 2024
  • Construction Management Association the Midwest
  • Jaycees
  • Transportation Maintenance and Repair Association (TMRA)
  • American Marketing Association
  • Off-Highway Tire and Rim Association (OTRRA)
  • Association of Equipment Management Professionals (AEMP)

Certifications

  • Bridgestone OTR Tire Professional Certification
  • CompTIA Security+
  • Certified Heavy Equipment Operation and Tire Servicing by metric
  • Certified Off-the-Road Tire Inspector (COTRI)
  • First Aid/CPR Certified for Field Technicians
  • Michelin Tire Specialist Certification
  • Project Management Professional (PMP)
  • National Institute for Automotive Service Excellence (ASE) - Medium/Heavy Truck Tire Certification
  • ServSafe
  • Certified Vehicle Alignment Specialist (CVAS)

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