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Skills

  • Inventory and supply management
  • Medical history documentation
  • Communications
  • HIPAA and patient confidentiality compliance
  • Color vision assessment
  • Relationship development
  • Interdisciplinary team collaboration
  • Time management and prioritization
  • Initiative equipment
  • Medical Office Workflow Optimization

Work Experiences

  • Analyzed patient data for clinical studies.
  • Achieved Top Performer recognition.
  • Assisted in patient scribing during physician consultations.
  • Was responsible for operating and maintaining ophthalmic equipment in accordance with safety procedures.
  • Achieved compliance during surprise inspections.
  • Adapted communication strategies to accommodate pediatric and geriatric populations, leading to a positive increase in feedback scores by 83%.
  • Took optical pressures, checked visual acuities, and performed slit lamp exams to identify issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked for industry trends on social media and through online sources.
  • Gave ophthalmic drops and ointments to patients, focusing on their comfort.

Summaries

  • Conducted advanced testing and diagnostics.
  • Advanced skills in educating patients on the importance of follow-up visits, increasing adherence by 56% across the clinic.
  • Avoided diagnostic tool shortages.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Administered Fundus Photography.
  • Aided in early detection of glaucoma.
  • Avoided delays.
  • Visual field and ocular mobility testing expert who contributes to patient care and well-being.
  • Certified Ophthalmic Medical Assistant.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.

Accomplishments

  • Administered ocular medications, under physician guidance, with 32% accuracy, contributing to improved patient outcomes.
  • Assisted in performing minor ophthalmologic surgeries, ensuring all instruments were sterile and compliant with infection control standards.
  • Led team training sessions on new electronic health record (EHR) system, improving staff efficiency by 18%.
  • Reduced patient wait times by 33% through the optimization of patient intake procedures and treatment room turnover.
  • Provided one-on-one patient education for post-operative care, reducing post-surgery complication rates by 79%.
  • Assisted in scleral and corneal lens fittings, increasing patient satisfaction by 65% and reducing follow-up adjustment visits by 12.
  • Executed accurate intraocular pressure (IOP) screenings on 4 patients, aiding in the early detection of glaucoma.
  • Provided post-operative support to patients, including detailed aftercare instructions, resulting in better patient compliance with 41% satisfaction.
  • Specialized in pediatric ophthalmic care, tailoring approaches to different developmental stages with a 58% improvement in patient cooperation.
  • Led calibration and testing of diagnostic instruments such as OCT, reducing misdiagnosis instances by 78%.

Affiliations

  • International Association of Administrative Professionals
  • American Marketing Association
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Member, American Optometric Association (AOA)
  • Attendee, American Academy of Ophthalmic Executives (AAOE) Practice Management Summit
  • Certified Practical Ophthalmic Assistant (CPOA) through Commission on Paraoptometric Certification (CPC)
  • Member, National Board of Certification for Ophthalmic Frame Dispensers (NBCO)
  • Member, The European Society of Cataract and Refractive Surgeons (ESCRS)
  • Jaycees

Certifications

  • Certified Allied Ophthalmic Personnel (CAOP) - International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Certified Electronic Health Records Specialist (CEHRS) - National Healthcareer Association (NHA)
  • Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
  • Advanced Cardiac Life Support (ACLS) Certification - Lakeside Partners
  • CompTIA Security+
  • Infection Prevention and Control (CIC) Certification – Certification Board of Infection Control and Epidemiology (CBIC)
  • First Aid/CPR Certification - Ironclad Systems

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