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Skills

  • Natural foods specialist
  • Insurance billing
  • Planning and coordination
  • Contract Negotiation with Vendors
  • First Aid/CPR
  • Food safety understanding
  • Food and beverage pairing
  • Budget reconciliation and financial oversight
  • RFI Scanners
  • Customer Satisfaction Enhancement

Work Experiences

  • Designed energy-saving kitchen procedures.
  • Created daily sales reports using Microsoft Excel, identifying top-performing menu items and improving product mix.
  • Collaborated with product to streamline kitchen operations.
  • Was in charge of overseeing the preparation, production, and presentation of food in accordance with quality standards.
  • Collaborated with marketing team.
  • Achieved a 16% reduction in onboarding time.
  • Calculated supply needs based on historical needs and projected business levels, taking into account special local events such as sporting events.
  • Collaborated with vendors.
  • Created daily sales reports using Tableau.
  • Achieved 39% cost reduction in supplies.

Summaries

  • Quality assurance Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Strong technical skills and experience in team leadership.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Effective at motivating, disciplining, and training employees to reach new levels of skill and performance.
  • Experienced Food Service Foreman with a proven track record of developing and leading successful restaurant teams that serve over 11 customers per day.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Expert in metric with a strong aptitude for implemented and improved.
  • Ensured efficient kitchen operations in order to produce delectable and appealing dishes that exceeded guest expectations.
  • With extensive knowledge of SAP, I've been trained in program management.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Led continuous assessment and improvement of food safety protocols, achieving a perfect score on OSHA health inspections for 3 consecutive quarters.
  • Identified and implemented a new beverage supplier contract that reduced supply chain disruptions by 4% and saved 16 annually.
  • Analyzed sales trends to recommend menu adjustments that drove a 18% increase in high-margin product sales and improved profit margins.
  • Played a key role in the opening of 9 new locations, assisting in staff recruitment, training, and operational setup for successful launches.
  • Successfully executed inventory audits, reducing discrepancies by 31% and minimizing the occurrence of out-of-stock items.
  • Developed comprehensive kitchen training programs that reduced onboarding time by 73% and improved staff retention by 65%, driving efficiency in daily operations.
  • Implemented new food waste reduction strategies that cut monthly waste by 30%, achieving both cost savings and sustainability goals.
  • Drove a 82% increase in repeat clients through enhanced customer service protocols and personalized dining experiences.
  • Standardized portion control processes to reduce food costs by 3 per plate while maintaining high customer satisfaction scores.
  • Achieved a 37% reduction in staff turnover by spearheading employee engagement initiatives and recognition programs.

Affiliations

  • Participant in Restaurant Leadership Conference 2016
  • Completed certification in Food Cost Management from the National Restaurant Association (NRA) 2024
  • Certified in Yield and Cost Forecasting Tools through Lakeside Partners 2022
  • Member, Culinary Institute of America Alumni Network, 2017 – Present
  • Volunteer at Local Food Bank Events and Drives 2021-Present
  • Member, International Foodservice Executives Association (IFSEA) process
  • Participant in the Menu Innovations and Development Conference 2017
  • Advanced Food and Beverage Management Certification 2018
  • Member, National Restaurant Association (NRA) procedure
  • Participant, Food Safety Leadership Program 2022-2023

Certifications

  • Association for Project Management (APM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Auditor (CQA) by ASQ
  • Occupational Safety and Health Administration (OSHA) 10-Hour Food Safety Training
  • HACCP Certification (Hazard Analysis Critical Control Points)
  • Certified Operations Manager (COM) - 2024
  • Food Safety Manager Certification accredited by ANSI
  • CompTIA A+ Technician
  • Certified Kitchen Supervisor (CKS), 2021 - Denver
  • Certified Public Accountant (CPA)

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