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Skills

  • Process improvement
  • Budget management and oversight
  • Customer service
  • Communications
  • Organization
  • Business Administration
  • First Aid/CPR
  • Management information systems
  • Supply chain distribution
  • Data-driven decision making

Work Experiences

  • Worked with internal teams to streamline materials handling, production, and shipping operations.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • By maintaining close relationships with customers, I was able to increase customer satisfaction and grow my business.
  • Collaborated with vendors and suppliers to effectively manage and budget for inventory totaling over $14.
  • Achieved 15 consecutive months without reportable incidents.
  • Achieved a 30% reduction in raw material costs.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Was in charge of merchandising, as well as promoting new products and raising brand awareness.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Achieved a cost reduction of $15.

Summaries

  • Product Process Supervisor is a multi-talented Product Process Supervisor who is consistently rewarded for planning and operational improvements.
  • Specialist in mergers and acquisitions who can seamlessly integrate new operations and businesses.
  • Capable of supervising and directing the work of completion consultants and supervisors.
  • Effective communication with key clients, accounts, and external stakeholders in the business.
  • Achieved 37% higher on-time delivery rates.
  • Costs were consistently reduced while profits were increased.
  • While promoting safety and compliance, they were successful in keeping costs low and employee job satisfaction high.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 53% improvement in production accuracy.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.

Accomplishments

  • Drove a program initiative, which reduced non-value-added tasks by 70%, improving overall task completion time.
  • Implemented cross-training initiatives, enabling 8 employees to work multiple positions, increasing scheduling flexibility and minimizing production delays.
  • Collaborated with team of 11 in the development of initiative.
  • Reduced warranty claims by 57% through the introduction of new quality assurance processes in collaboration with engineering and production teams.
  • Spearheaded lifecycle management processes, reducing product downtime by 60% and extending equipment lifespan by one year.
  • Designed a performance monitoring system which increased overall production line speed by 83% without sacrificing quality.
  • Developed and implemented waste reduction strategy which resulted in 15% decrease in material waste over 6 months.
  • Successfully directed a team of 10 operators in achieving process goals ahead of deadline by one year while staying within budget constraints.
  • Led Lean manufacturing initiatives resulting in a 41% increase in production efficiency and a 59% reduction in operational expenses.
  • Resolved product issue through consumer testing.

Affiliations

  • Society for Maintenance & Reliability Professionals (SMRP)
  • National Institute of Standards and Technology (NIST) Cybersecurity Framework
  • Business Process Management Institute (BPMI)
  • Society of Women Engineers
  • International Association of Business Process Management Professionals (ABPMP)
  • National Association of Purchasing Management (NAPM)
  • Association for Supply Chain Management (ASCM)
  • International Quality Federation (IQF)
  • International Association of Administrative Professionals
  • Project Management Institute

Certifications

  • Supply Chain Planning Professional (SCP) Certification - program
  • Project Management Professional (PMP) - process Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified in Transportation and Logistics (CTL) - program
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) - Harbor & Co.
  • Certified Public Accountant
  • COSHH (Control of Substances Hazardous to Health) Certification - framework
  • First Aid/CPR Certified

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