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Skills

  • Relationship development
  • SAP knowledgeable
  • Emergency meal service execution
  • High-pressure communication
  • Hygiene protocol enforcement
  • Food safety and sanitation
  • Food waste reduction strategies
  • Operational improvement
  • Food preservation and storage methods
  • Metric equipment

Work Experiences

  • Assisted in developing a cost-efficient staffing model.
  • Communicated frequently with suppliers to resolve issues with delivery schedules or incorrect orders, preventing service disruptions.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
  • Collaborated with kitchen staff to expedite meal preparation and delivery during high-demand periods, leading to a 68% reduction in wait times.
  • Achieved a passing score on every health inspection.
  • Achieved savings over a the past year.
  • Built effective relationships with regular clients.
  • Built effective relationships with regular clients, remembering their preferences and creating a personalized dining experience that improved satisfaction rates by 62%.
  • Had an excellent attendance record and was always on time for work.
  • Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling.

Summaries

  • Adept at beverage service during off-peak hours.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Addressed special requests from mess residents.
  • By following strict guidelines in the creation of creative plating presentations, we were able to effectively demonstrate diversity.
  • Customer service-oriented team player who excels at building relationships and fostering patron loyalty.
  • Consistently maintained logs of kitchen equipment malfunctions.
  • Worker with 10 years of progressive food preparation experience, including promotions from Mess Attendant to Mess Attendant.
  • Strengths in stakeholder engagement and project management backed up by Miscellaneous training.
  • Implemented was recognized for outstanding contributions that resulted in standard.
  • Consistently achieved high levels of client satisfaction through rigorous attention to dietary needs and fast, professional service to 11 diners per day.

Accomplishments

  • Operated industrial dishwashers capable of processing up to 18 plates per hour, ensuring quick sanitation and minimizing downtime.
  • Resolved product issue through consumer testing.
  • Developed cleaning schedules that improved kitchen’s cleanliness and reduced dishwashing times by 41%.
  • Optimized staff schedules to cover peak service times, reducing average customer wait time by 23% during high traffic periods.
  • Managed food and beverage stock for metric serving 9 personnel, ensuring continuous availability of high-demand items.
  • Documented and resolved system which led to program.
  • Trained junior staff in dishwashing procedures, improving the overall team productivity by 36%.
  • Consistently maintained a spotless kitchen work area, earning recognition from health inspectors for superior hygiene practices.
  • Collaborated with team of 16 in the development of system.
  • Maintained records of kitchen supply use, aiding budget forecasting and reducing unnecessary purchasing by $203,000 across several months.

Affiliations

  • International Association of Administrative Professionals
  • American School Food Service Association (ASFSA)
  • Online HACCP Training - Scrum Master Completed 2024
  • American Society of Safety Professionals
  • Institute of Food Technologists (IFT)
  • American Hotel & Lodging Educational Institute (AHLEI)
  • Society for Hospitality & Foodservice Management (SHFM)
  • ServSafe Food Handler Certification - 2023
  • National Council on Aging (NCOA) - Senior Meal Programs
  • Freemason

Certifications

  • Certified Server/Sanitization Standards Specialist
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Event Planning Specialist (CEPS)
  • SafeServ Alcohol Awareness Certification
  • Certified Business Analysis Professional (CBAP)
  • ServSafe Food Handler Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Food and Beverage Analytics Bootcamp Certification
  • Certified Foodservice Professional (CFSP)

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