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Skills

  • Operational budget forecasting
  • Handling cross-departmental quality investigations
  • Analytical chemistry
  • Salesforce use
  • ServiceNow expert
  • Adherence to initiative
  • Continuous process improvement
  • Quality control tests
  • Instrument calibration and maintenance
  • Technical report writing

Work Experiences

  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.
  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Assisted in implementation of LIMS.
  • Analyzed deviations in testing protocols.
  • Answered 4 calls per two years to help customers with their questions and concerns.
  • Accurately documented quality records.
  • Achieved 75% compliance certification.
  • Accurately documented and updated quality records in accordance with metric compliance.
  • Oversaw the delivery of process project by procedure team, which resulted in standard.
  • Achieved Excellence Award for consistent accuracy in results.

Summaries

  • Outgoing Quality Assurance Manager in the Miscellaneous with 12 years of management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Quality Laboratory Technician is a multi-talented Quality Laboratory Technician who is consistently rewarded for planning and operational improvements.
  • Assured system compliance for regulatory audits.
  • Accomplished technician skilled in calibrating analytical equipment.
  • Collaborated with cross-functional teams.
  • Achieved zero findings in audits.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaboration with various departments for comprehensive quality control is a strong suit.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Implemented an environmental monitoring system for laboratory air and water quality, ensuring 37% compliance with industry standards.
  • Worked collaboratively with quality engineers to validate new testing protocols, optimizing lab throughput by 31%.
  • Collaborated with team of 14 in the development of process.
  • Drafted monthly compliance reports to ensure adherence to process environmental regulations and industry standards.
  • Increased team proficiency on specialized testing equipment through training, reducing testing times by 35% in 2022.
  • Contributed analytical skills to testing and quality assurance protocols, leading to a 32% improvement in final product quality control.
  • Ensured strict adherence to EHS guidelines, contributing to Summit Group receiving zero citations during 2018 regulatory inspections.
  • Facilitated the training of technicians in efficient usage of calibration tools, improving equipment performance by 40%.
  • Proactively identified and mitigated potential quality issues by performing routine quality audits, achieving a 35% issue reduction annually.
  • Helped reduce the environmental footprint of laboratory operations by 24% through waste minimization and sustainable practice implementation.

Affiliations

  • Council for the Advancement of Standards in Higher Education (CAS) - Active committee member for laboratory standards
  • Society of Environmental Toxicology and Chemistry (SETAC)
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Connected Laboratory Users Group (CLUG) - Participant in specialized working groups around LIMS data accuracy
  • International Standards Organization (ISO) Risk Management Committee
  • American Chemical Society (ACS) - Special focus on technical divisions: Chemical Health and Safety
  • Association for Laboratory Automation (ALA) - Contributed to discussions on new laboratory automation technologies
  • American Marketing Association
  • American Industrial Hygiene Association (AIHA)

Certifications

  • Laboratory Information Management System (LIMS) Proficiency Certification
  • Cisco Certified Network Associate (CCNA)
  • ISO/IEC 17065 Certification for Product Certification Bodies
  • Certified Pharmaceutical GMP Professional (CPGP)
  • CompTIA Security+
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Environmental Monitoring Certification - Northwind
  • Hazard Analysis and Critical Control Points (HACCP) Certification

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