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Skills

  • Financial Data Visualization
  • Organization
  • Planning and coordination
  • Pivot tables
  • Transaction reviewing
  • Data analytics for operational improvements
  • MS Office
  • Customer service
  • RFI Scanners
  • Fraud assessment

Work Experiences

  • Completed resolution within several months.
  • Achieved improvements within 2021.
  • Assessed procedure, metric, and category risks by reviewing new and existing merchants as well as individual sales.
  • Was in charge of all tasks delegated to me, including process improvement and cross-functional collaboration.
  • Management recognized me for providing outstanding customer service.
  • Answered 16 phone calls per 6 months to assist customers.
  • Assisted in the creation of process procedures.
  • Financial documents such as credit reports, processing history, and bank statements were evaluated.
  • Investigated issues and took appropriate action to address them.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • Achieved 64% improvement in forecasting accuracy.
  • Accomplished financial control professional.
  • Cross-functional collaboration in system settings and workflow optimization in performance reporting settings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Strong technical skills and experience in data analysis.
  • Six Sigma certified
  • Achieved a 58% increase in compliance with PMP.
  • Accomplished in monitoring financial processes.
  • Business Control Support Specialist with strategic planning and budget management abilities.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Initiated post-audit analysis of key financial systems, successfully resolving 83% of outstanding audit findings within 18 months.
  • Conducted post-implementation evaluations of Adobe Creative Suite system upgrades, addressing 26% of end-user concerns within two years.
  • Designed and launched cross-departmental reporting tools, integrating data from 8 sources, which reduced manual data entry by 73%.
  • Produced detailed cost-benefit analyses for Salesforce, resulting in 62% profit increase and a more strategic allocation of resources.
  • Introduced automated data validation techniques that decreased financial reporting errors by 37% and led to faster executive decision-making.
  • Spearheaded the development of monthly operating reports, significantly improving the speed and accuracy of leadership's financial reviews.
  • Developed comprehensive KPI dashboards using Salesforce, transforming data visibility and increasing operational clarity by 36% across compliance.
  • Introduced cost-cutting measures that reduced departmental operating expenses by 48% while maintaining service quality.
  • Enhanced existing auditing practices to align more closely with regulatory changes, reducing compliance risks by 81% over two years.
  • Led the implementation of a new compliance tracking system, reducing human error and regulatory lapses by 45%.

Affiliations

  • Affiliated with the American Institute of Certified Public Accountants (AICPA), focusing on process auditing methodologies and financial accuracy.
  • Certified Business Analysis Professional (CBAP) radio guest speaker on improving internal business monitoring for financial representatives.
  • Participant in Financial Executives International (FEI) seminars about improving financial reporting and compliance efficiencies.
  • Enrolled in the Open Compliance and Ethics Group (OCEG) for professional development around internal auditing and compliance improvement strategies.
  • Member of the Society for Financial Professionals (SFP), frequently involved in discussions around cost analysis and financial risk mitigation.
  • Contributor at Financial Risk Manager (FRM) section conferences, exploring advanced solutions to cybersecurity threats in finance.
  • Joined the In-house Business Controllers Forum, leveraging peer connections for auditing workflows and continuous process improvement.
  • Part of the SQL Professionals User Group to enhance expertise in custom report generation and automation for finance teams.
  • Active in the Financial Stability Board's (FSB) global discussions, improving global financial market control standards.
  • Part of the Information Systems Audit and Control Association (ISACA), contributing to the development of secure financial systems and compliance measures.

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Six Sigma Green Belt Certification
  • Certified Internal Auditor (CIA)
  • Microsoft Office Specialist (MOS)
  • Certified Treasury Professional (CTP)
  • Certified Management Accountant (CMA)
  • Association for Project Management (APM)
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Certified Corporate Governance Professional (CCGP)

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