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Skills

  • Office management
  • Vendor relationship management
  • Employee timesheet processing
  • 18 WPM typing speed
  • Event planning and coordination
  • Financial reporting
  • Office administration
  • Policy development
  • Business Administration
  • Report analysis

Work Experiences

  • Conducted research in order to collect and record procedure information.
  • Provided process software support and training to the entire office, including troubleshooting and optimization.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Wrote extremely precise internal and external letters and memos.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $4.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Created program presentations that were both informative and appealing.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.

Summaries

  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as method and procedure.
  • International Administrative Assistant with 8 years of experience assisting with process program coordination and implementation.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Offering 11 years of experience in customer relations management.
  • When it comes to supporting daily activities as well as improved to improve the program, I'm a productive team player.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 15-person team.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • International Administrative Assistant is a dependable and enthusiastic International Administrative Assistant with 12 years of front desk management experience.

Accomplishments

  • Developed and maintained relationships with vendors in 13 time zones, achieving an Excellence Award for outstanding vendor communication in 2016.
  • Played a lead role in scheduling high-profile international meetings, ensuring synchronization across 8 time zones and preventing delays.
  • Streamlined communication processes for standard, reducing response delays between international offices by 52%.
  • Collaborated with team of 13 in the development of procedure.
  • Built strong relationships with international suppliers, leading to a 21% improvement in delivery accuracy and reduced backorders.
  • Documented and resolved framework which led to standard.
  • Handled end-to-end nominations for international awards for Lakeside Partners, securing recognition in system for 2017.
  • Implemented improvements to the company's document retention policy, resulting in a 83% increase in administrative efficiency.
  • Assisted in the successful transition of over 5 international expatriates, ensuring local compliance, housing, and personal requirements were fully met.
  • Orchestrated the renewal and compliance of over 7 international vendor contracts, contributing to a 83% increase in service satisfaction.

Affiliations

  • Human Resources Certification Institute (HRCI) – Global Professional in Human Resources (GPHR)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Toastmasters
  • Global Legal ConfEx Association
  • International Association of Administrative Professionals
  • Certification of Global Business Leadership CPA
  • American Medical Informatics Association
  • Global Business Travel Association (GBTA)
  • International Virtual Assistants Association (IVAA)

Certifications

  • Certified Administrative Professional (CAP)
  • Certified International Project Manager (CIPM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Data Protection and Privacy Specialist for International Teams Columbus (GDPR)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Digital Events Planning Certification 2016
  • CompTIA Network+

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