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Skills

  • Data entry
  • Appointment setting with external stakeholders
  • Event and function planning logistics
  • First Aid/CPR
  • Bookkeeping
  • Data Entry and Record Keeping
  • Budgets
  • Meeting preparation and agenda setting
  • Attention to detail in scheduling and reporting
  • High adaptability in fast-paced environments

Work Experiences

  • Built strong relationships with vendors.
  • Customized notification systems in ServiceNow.
  • Coordinated timely meeting setups.
  • Built strong rapport with stakeholders.
  • Decreased time spent on tasks by 76% minutes per day.
  • Recognized category issues and used project management to effectively resolve them prior to escalation.
  • Coordinated with 16 departments.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Created and maintained digital archives of meeting agendas and minutes which improved retrieval times for past events by 76%.
  • Created digital archives of meeting agendas and minutes.

Summaries

  • Professionals who are computer literate adapt quickly to new software and programs.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Recognized for a strong work ethic and a willingness to work as part of a team.
  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 68% improvement in timeliness of meetings.
  • Calendar Clerk experienced in safeguarding confidential information while concurrently managing schedules for multiple executives.
  • Exceptional at drafting system documents and keeping accurate organizational records.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and system writing, are all assets.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.

Accomplishments

  • Collaborated with team of 12 in the development of standard.
  • Played a leading role in the integration of a new scheduling platform across human resources, increasing team coordination efficiency by 51%.
  • Directed preparation of materials for scheduled meetings, maintaining a high success rate in delivering necessary agendas and documents on time.
  • Set up remote and hybrid meetings using ServiceNow, enhancing department flexibility and increasing meeting attendance by 33%.
  • Designed automated reminders for daily tasks and important milestones aligned with the executive team’s scheduler, increasing on-time task completions by 30%.
  • Researched and implemented upgrades to calendar software tools, contributing to a 42% rise in scheduling accuracy.
  • Successfully implemented a daily briefing system for executives, communicating incoming meeting agendas and improving decision-making efficiency by 23%.
  • Played a pivotal role in ensuring that all case-specific calendars remained current, avoiding disruption to legal proceedings.
  • Resolved product issue through consumer testing.
  • Documented and resolved metric which led to procedure.

Affiliations

  • Certified Legal Secretary Specialist (CLSS) from Legal Secretaries, Inc.
  • American Society of Administrative Professionals (ASAP)
  • Lean Six Sigma Yellow Belt (Calendar Process Improvement)
  • Toastmasters
  • Compliance and Scheduling Taskforce for Chicago Industry Association
  • Association of Information Technology Professionals
  • National Notary Association (NNA)
  • American Marketing Association
  • International Association of Administrative Professionals
  • Association for Computing Machinery

Certifications

  • Meeting and Event Management Certificate by Brightline
  • Notary Public Certification by Ohio
  • Salesforce
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Administrative Professional (CAP) by IAAP
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)

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