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Skills

  • Problem resolution
  • Scheduling understanding
  • Vendor management
  • Network development
  • MS Office
  • Carrier performance management
  • Operational improvement
  • Account development
  • Service agreements
  • Team management

Work Experiences

  • Conducted regular performance reviews.
  • Increased the team's revenue by over $11 in sales.
  • Acquired 15 new customers, resulting in 4% revenue for the team.
  • Managed QuickBooks inventory to improve sales pitches and closed more than 10 sales in one year.
  • Coordinated multi-stop delivery schedules, reducing transit times by 64% and minimizing fuel usage for weekly shipments in Phoenix.
  • Consistently achieved over 58% of monthly revenue targets through strategic account management and market analysis.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Achieved within three years.
  • Achieved savings over one year.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.

Summaries

  • Able to lower transportation costs by 15% through effective contract renegotiations and long-term relationship building with national carriers.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Achieved operational efficiency.
  • Able to lower transportation costs by 59%.
  • Adept at developing innovative load tender processes to enhance carrier load acceptance by 58% and streamline operations for greater efficiency.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Achieved operational improvements.
  • Superior communication skills, as well as the ability to understand and close sales, are required.

Accomplishments

  • Led cross-functional team of 16 to secure freight services, boosting annual gross profit by 23%.
  • Successfully coordinated high-priority, time-sensitive shipments, achieving a 17% on-time completion rate on critical deliveries.
  • Introduced a lane strategy that reduced transportation time by an average of 7 days, improving customer retention.
  • Led a team that consistently met KPIs, achieving an annual on-time delivery rate of 27%.
  • Enhanced fuel efficiency across shipping routes by 43%, cutting overall operational costs.
  • Negotiated freight rates with carriers, saving the company $235,000 annually on transportation costs.
  • Achieved a 5% increase in new carrier partnerships through targeted relationship building.
  • Coordinated delivery schedules that achieved a 45% reduction in missed pickup appointments.
  • Liaised between carriers and sales teams to ensure all freight needs were met, raising customer satisfaction by 6%.
  • Developed comprehensive training programs for incoming carrier partners, resulting in a 82% faster onboarding experience.

Affiliations

  • Association of American Railroads (AAR) Membership
  • American Trucking Associations (ATA) Leadership Program
  • Institute for Supply Management (ISM)
  • Freemason
  • Exploratory Logistics & Transportation Committees - Atlanta
  • Association for Computing Machinery
  • National Carriers Conference Committee (NCCC)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Association for Supply Chain Management (APICS)
  • Southern Transportation and Logistics Association (STLA) Member - the Southwest

Certifications

  • Transportation and Logistics Institute Certification
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Certified in Transportation and Logistics Operations (CTLO)
  • KPI Sales and Service Metrics Expert Certification
  • Certified Sales Professional (CSP)
  • Certification in Transportation & Logistics (CTL)
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Cold Chain Logistics Certification

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