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Skills

  • Lighting equipment programming
  • MS Office
  • Mac systems
  • Change management in event production
  • Event production logistics
  • Technical documents comprehension
  • Project organization
  • Process improvement
  • Client-focused service
  • Audio desk operations

Work Experiences

  • Achieved a 38% increase in contract size.
  • Compiled raw footage into a comprehensive system highlight reel.
  • Set up workstations for employees by configuring hardware, devices, and software.
  • Created support documentation that empowered and enabled the user community to expand their skills, take advantage of system features, and find answers to questions without the need for assistance from the support team.
  • Achieved a 75% improvement in attendee satisfaction.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
  • Designed immersive event lighting setups that enhanced branding and messaging, contributing to a 60% rise in attendee engagement ratings.
  • Conducted pre-event checks and testing of all equipment to guarantee optimal performance, significantly reducing technical issues during live events.
  • Customized lighting and sound settings.
  • Adapted to last-minute changes.

Summaries

  • Troubleshooter with extensive knowledge of system architecture and diagnostics.
  • Adapted to last-minute staging changes.
  • Within Miscellaneous, senior Staging Technician and outstanding performer in team leadership and vendor management.
  • Applied video projection across large stage backdrops.
  • Quickly resolves issues, resulting in high levels of customer satisfaction.
  • Staging Technician with a 12-year track record of troubleshooting and issue analysis to find effective solutions to technical issues.
  • Staging Technician with 13 years of successful team leadership and stakeholder engagement experience.
  • Collaborative professional with a reputation for adapting to last-minute staging changes, ensuring consistency in quality and performance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Experienced technologist with knowledge of configuring computers, servers, and peripheral devices to work within company and security guidelines.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with event managers to execute a seamless stage setup for standard, which improved overall event efficiency and decreased setup time by 59% %.
  • Directed the collaborative efforts of 8-member teams to ensure timely setup and takedown of large-scale events in adherence with all safety standards.
  • Designed and implemented an equipment scheduling system that optimized utilization rates for Workday, reducing idle equipment time by 18%.
  • Enhanced event production outcomes by spearheading the synchronization of lighting and audio-visuals during live shows, ensuring immersive audience experiences.
  • Executed complex rigging and safety protocols for high-risk stage installations, significantly improving the safety record for Beacon Labs.
  • Assisted in the coordination of lighting plots, contributing to visually stunning stage designs for 14 theatrical performances.
  • Collaborated with Audio Engineers and Stage Managers to deliver complex, multi-camera live broadcasts, garnering positive feedback from clients and attendees.
  • Established standardized equipment checklists, which improved post-event teardown efficiency by 73% and reduced equipment loss.
  • Coordinated with lighting and sound engineers to develop creative solutions for client challenges, receiving high satisfaction ratings post-project delivery.

Affiliations

  • Showlight International Lighting Symposium
  • Event Production Network (EPN)
  • Association for Supply Chain Management (APICS)
  • Association of Performing Arts Professionals (APAP)
  • International Conference on Higher Education in Event Production (ICHEEP)
  • National Association of Music Merchants (NAMM)
  • National Systems Contractors Association (NSCA)
  • Project Management Institute
  • Society of Broadcast Engineers (SBE)
  • Entertainment Services and Technology Association (ESTA)

Certifications

  • Certified Event Production Specialist (CEPS) – 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Audio Engineering Society (AES) Certification – 2023
  • Certified Live Sound Engineer (CLSE) – 2017
  • ServSafe
  • Certified Wireless Audio Engineer (CWAE) – 2016
  • Certified Lighting Technology Specialist – Harbor & Co., 2022
  • JBL Performance Manager Approval Certificate – 2015
  • OSHA 10-Hour General Industry Safety Certification – 2023

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