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Skills

  • Customer service
  • Relationship development
  • Operational improvement
  • Supervision
  • First Aid/CPR
  • HR Budget Management
  • Metric equipment
  • Employee satisfaction improvement strategies
  • Project organization
  • Budgets

Work Experiences

  • Accomplished this by 2017.
  • Achieved employee participation rates of over 43%.
  • Achieved an average fill time of 9 days.
  • Achieved 45% in leadership effectiveness.
  • Championed a company-wide diversity and inclusion program that resulted in a 66% increase in underrepresented groups in leadership roles.
  • Championed a company-wide diversity and inclusion program.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Represented the company at various civic and community events in order to improve the company's image and generate new business.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Achieved $4 cost savings in recruitment.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Accelerated new hire productivity.
  • Human Resources expert with 17 years of experience in benefits administration, recruitment, and staff development.
  • Achieved 18% improvement in leadership representation for underrepresented groups.
  • Achieved full regulatory compliance across 3 branches.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • EEOC and other relevant compliance statutes are well-versed.
  • Senior Human Resources Regional Manager is a multi-talented Senior Human Resources Regional Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Implemented a region-wide employee engagement survey, achieving an increase in employee satisfaction scores by 59% in 2018.
  • Established diversity and inclusion initiatives that led to a 80% increase in diverse hires and ensured EEO compliance across all regional offices.
  • Implemented a flexible benefits program across multiple regions, enhancing employee satisfaction scores by 79% and boosting retention rates.
  • Introduced cost-effective employee development programs that reduced training costs by $11 while improving leadership capabilities in 18 regions.
  • Lead recruitment campaigns for critical positions, decreasing time-to-fill by 32% and reducing hiring costs by $12 through optimized sourcing strategies.
  • Partnered with senior management to restructure the organizational hierarchy, aligning HR strategy with business growth objectives across 5 regions.
  • Assisted in the creation of regional-specific HR policies that reflected unique labor market conditions, decreasing employee grievances by 17% while addressing local concerns.
  • Created and implemented a regional talent acquisition strategy, which led to a 17% decrease in vacancy duration and $9 savings in third-party recruiting fees.
  • Implemented a cross-regional leadership development program, resulting in a 40% increase in internal management promotions and succession readiness.
  • Negotiated collective bargaining agreements and reduced labor costs by $7, leading to strengthened labor relations and a 74% reduction in grievances.

Affiliations

  • Association of Information Technology Professionals
  • College and University Professional Association for Human Resources (CUPA-HR)
  • Jaycees
  • HR Open Standards Consortium
  • Engagement and Retention Leadership Network
  • Lions Club
  • American Society of Safety Professionals
  • HR Policy Association
  • HR Data and Workforce Analytics Association
  • Harvard Business School Executive Education Alumni Network

Certifications

  • Global Professional in Human Resources (GPHR) – initiative
  • HR Data Analyst Certification Course - initiative
  • Certified Public Accountant
  • Human Resources Management Certificate - initiative
  • Certificate in Organizational and Executive Coaching - program
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • First Aid/CPR Certified
  • Certificate in Human Performance Improvement - standard
  • Certified Professional in Learning and Performance (CPLP), process
  • Strategic Workforce Planning (SWP) by metric

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