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Skills

  • Team building
  • CCTV
  • Organization
  • Advanced Microsoft Office Suite (Excel, Word, PowerPoint)
  • Operational improvement
  • Python programming
  • Data accuracy improvement
  • MS Office
  • Team management
  • RFI Scanners

Work Experiences

  • Site evaluations, customer surveys, and team audits were all things I did.
  • Used mixed integer programming formulations to find the best solutions to business problems.
  • Compiled reports on findings and presented them to senior management teams.
  • Achieved a 80% improvement in data accuracy year-over-year.
  • Achieved cost savings.
  • Answered 14 phone calls per two years to assist customers.
  • Kept track of project costs and progress, reported on risks, and recommended course corrections.
  • Conducted training seminars for regulatory compliance.
  • Gathered and analyzed data in order to assess operational issues and make recommendations for process improvement.
  • Assisted in the creation of process procedures.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • ITIL certified
  • Looking forward to taking on a new challenge with a successful team.
  • Accomplished Lead Research Coordinator with over 3 years of experience leading multidisciplinary teams and enhancing data accuracy through effective protocol management.
  • Knowledge of Salesforce in depth, as well as data analysis and risk assessment abilities.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Excellent judgment and decision-making skills for recommending best practices for complex data analyses.
  • Communicative and team-oriented, with ServiceNow expertise.
  • Operations Research Analyst with 16 years of experience in delivering innovative breakthroughs through process optimization using statistical, mathematical, and analytical methods.
  • Addressed risk mitigation effectively.

Accomplishments

  • Reduced average patient questionnaire completion time by 58% by designing and implementing a more targeted and simplified survey mechanism.
  • Effectively onboarded and supervised over 2 research assistants, increasing overall team productivity by 55% and reducing orientation time.
  • Led the redesign of participant follow-up protocols, resulting in a 43% increase in adherence to follow-up timelines and improved retention rates.
  • Developed and standardized subject enrollment procedures, increasing study participant numbers by 18 and reducing initial screening times by 59%.
  • Successfully managed a portfolio of 11 concurrent research protocols, each adhering strictly to institutional and federal regulatory requirements.
  • Reduced the study completion time by 59% through optimal scheduling, resource allocation, and enhanced cross-functional team coordination.
  • Developed a centralized feedback system to improve participant satisfaction scores by 72%, leading to fewer dropouts and increased retention.
  • Facilitated sponsor communication, contributing to a 22% increase in study fund allocation and overall financial support for long-term research projects.
  • Developed and maintained robust relationships with external partners, resulting in new funding opportunities totaling 2 for upcoming research initiatives.
  • Developed study retention strategies that decreased participant dropout rates by 67% while maintaining the integrity of collected data.

Affiliations

  • Contributor, Journal of Clinical Research and Regulatory Affairs (2022, strategic planning)
  • Executive Member, Clinical Data Interchange Standards Consortium (CDISC) program (2016)
  • Lead Facilitator, Research Project Stakeholders Engagement Sessions (2023, Seattle)
  • Certified Professional in Clinical Research (CPCR) - 2017
  • Member, Society for Clinical Data Management (SCDM), 2024 – present
  • Certified Institutional Research Coordinator (CIRC) – 2015
  • Professional Member of the International Association of Clinical Research Nurses (2016 - Present)
  • Speaker, Conference on Emerging Trends in Research Ethics (2016, Columbus)
  • Reviewer, Clinical Research Proposals at Harbor & Co. (2018 - 2023)
  • Steering Committee Member, Coalition for Effective Clinical Trials (2023)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Certified IRB Professional (CIP) - Public Responsibility in Medicine & Research (PRIM&R)
  • Essentials of Good Laboratory Practice (GLP) Certification – Ironclad Systems
  • Introduction to ClinicalResearchProtocolDesign – Ironclad Systems
  • Data Management for Clinical Research Certification – framework
  • Medical Device Research and Regulations Certificate – Cedar Works
  • Association for Project Management (APM)
  • Clinical & Translational Research Diploma – Summit Group
  • Advanced Human Subjects Research Certificate – Vantage

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