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Skills

  • Real-time test dashboard development
  • Automation frameworks development
  • DevOps Collaboration
  • End-to-end testing lifecycle ownership
  • Cross-functional collaboration
  • Automated Test Script Creation
  • Regulatory compliance
  • Continuous integration/continuous deployment (CI/CD) practices
  • Vericode experience
  • Defect monitoring

Work Experiences

  • Created a real-time test dashboard.
  • Achieved 50% reduction in production incidents.
  • Coordinated regression testing during 2 critical product upgrades, resulting in a flawless transition for 9 end-users.
  • Achieved a 64% improvement in on-time fixes.
  • Achieved 31% test coverage.
  • Aligned QA processes with business objectives.
  • Collaborated with developers.
  • Decreased team onboarding time by 18%.
  • Achieved results within a 6 months period.
  • Achieved a 52% improvement in response times.

Summaries

  • Senior Test Manager is a multi-talented Senior Test Manager who is consistently rewarded for planning and operational improvements.
  • Achieved successful certification.
  • Jira expert and ServiceNow user.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Senior Test Manager is a methodical Senior Test Manager with extensive experience in software development processes and testing strategies.
  • Collaborated with global teams.
  • Achieved a cost reduction of $18 per year.
  • Achieved a 79% decrease in production defects.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Applied risk-based testing techniques to focus on high-risk modules of the application, resulting in a 45% decrease in severity level defects for Tableau.
  • Designed a comprehensive regression test suite to be executed across 4 global environments, securing a 27% reduction in high-severity issues post-release.
  • Documented and resolved standard which led to system.
  • Directed a global QA team of 11 engineers across 13 locations, achieving a 27% faster release cycle and improved product quality.
  • Restructured the bug triaging process, shortening escalation time for critical issues by 63% and improving overall defect resolution timelines.
  • Established a new QA strategy aligned with Agile frameworks, cutting test execution time by 36% while enhancing overall product coverage.
  • Monitored bug resolution using program, driving a 18% reduction in high-priority defects by the end of each sprint.
  • Analyzed and renegotiated vendor contracts for outsourced testing services, reducing costs by 2 annually while maintaining high service delivery KPIs.
  • Collaborated with team of 2 in the development of program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Quality and Participation (AQP) - Ongoing membership in 2019
  • Project Management Institute
  • Society of Human Resource Management
  • Scrum Alliance - Certified ScrumMaster since 2021
  • Rotary International
  • Jaycees
  • Society for Quality Assurance Software Engineering (SQA-SE) - Member advocating best practices
  • Association of Test Engineering Management (ATEM) – Member advocating leadership in global QA teams
  • Software Test Professionals Association (STP) - Speaker and active participant since 2018
  • American Medical Informatics Association

Certifications

  • Cloud Certified Professional (CCP) – Cloud School
  • Certified Agile Tester (CAT) - iSQI
  • CompTIA Network+
  • Certified Software Quality Analyst (CSQA) – QAI Global Institute
  • ISTQB Advanced Level Test Automation Engineer
  • Certified Ethical Hacker (CEH) - EC-Council
  • Certified Performance Test Engineer (CPTE) – iSQI
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • ISTQB Certified Mobile Application Tester
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional

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