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Skills

  • Defect monitoring
  • Automation knowledge
  • Cloud infrastructure testing
  • Team building
  • Communication of Technical Concepts to Non-Technical Stakeholders
  • Relationship development
  • Root cause analysis
  • MS Office
  • Compliance certification testing
  • Quality assurance metrics creation

Work Experiences

  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Senior Test Managers.
  • Created a real-time test dashboard using category, giving stakeholders immediate insight into live project quality metrics.
  • Achieved a 38% reduction in resource costs.
  • Collaborated closely with product management and design teams on feature set validations, which minimized development rework by 62%.
  • Achieved 58% decrease in defects.
  • Achieved Employee of the Year for overall testing excellence.
  • Worked effectively with framework and metric departments on software defects and procedure issues, collaborating closely to develop innovative solutions.
  • Championed the migration to automated testing.
  • Achieved 30% test automation.
  • Adhered to initiative.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Jira expert and ServiceNow user.
  • Aligned QA processes with business goals.
  • Senior Test Manager is a multi-talented Senior Test Manager who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Strong manual and automation testing experience.
  • System and method software expertise demonstrated over 4 years of experience.
  • Achieved 54% reduction in production incidents.
  • Costs were consistently reduced while profits were increased.
  • Senior Test Manager with 18 years of successful performance reporting and cross-functional collaboration experience.

Accomplishments

  • Documented and resolved standard which led to system.
  • Spearheaded UAT for Tableau, securing feedback from category and achieving 79% approval rating before product launch.
  • Analyzed and renegotiated vendor contracts for outsourced testing services, reducing costs by 2 annually while maintaining high service delivery KPIs.
  • Implemented a new automated test framework, reducing manual testing efforts by 81% on routine tasks, increasing efficiency and accuracy.
  • Designed and implemented a real-time QA dashboard in method, offering stakeholders visibility into test metrics, defect rates, and testing completion status.
  • Led strategic initiatives to integrate automated testing within CI/CD pipelines, achieving 62% test pass rates and faster turnaround on feature testing.
  • Established a new QA strategy aligned with Agile frameworks, cutting test execution time by 36% while enhancing overall product coverage.
  • Devised and implemented a continuous improvement loop within the QA team, resulting in 73% efficiency gains in test execution and reporting.
  • Facilitated training and development across a distributed QA team, enhancing technical skills in automation tools, leading to a 75% increase in test coverage.
  • Created an advanced testing strategy built on risk-based testing principles, meeting a 18 months go-to-market deadline with no high-severity bugs detected post-launch.

Affiliations

  • GitHub Community Contributor - Authored comprehensive guides on process
  • Women Who Test - Active member contributing articles on test automation in Asana
  • Jaycees
  • The Test Tribe - Community contributor on topics related to exploratory testing
  • Association of Test Engineering Management (ATEM) – Member advocating leadership in global QA teams
  • International Conference on Software Testing (ICST) – Presented paper on defect tracking methods in 2019
  • Project Management Institute
  • LinkedIn Test Leadership and Mentorship Groups - Contributor, mentoring in vendor management
  • International Testing Summit - Attendee and presenter on test-driven development strategies
  • Freemason

Certifications

  • Certified Performance Test Engineer (CPTE) – iSQI
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • ISTQB Advanced Level Test Automation Engineer
  • Salesforce
  • Certified Kubernetes Administrator (CKA) - framework
  • First Aid/CPR Certified
  • Certified Penetration Testing Engineer (CPTE) - Mile2
  • Advanced Test Automation Specialist Certification – Test Automation University
  • ISTQB® Certified Tester Advanced Level - Test Manager
  • Certified Ethical Hacker (CEH) - EC-Council

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