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Skills

  • Operational improvement
  • MS Office
  • Customer relationship management
  • Social media outreach
  • Client goal-setting
  • Offensive and defensive strategy
  • Verbal communication skills
  • Customer service
  • Recruitment
  • Team management

Work Experiences

  • Achieved 23% improvement in participants’ skills.
  • Contributed to a 31% growth in returning travelers.
  • Captured footage of student sessions for analysis.
  • Collaborated with environmental organizations on beach cleanups, raising awareness among students about ocean conservation.
  • Aimed at competitive surfers.
  • Adjusted class scheduling for optimal conditions.
  • Achieved 78% success rate in local tournaments.
  • Conducted local outreach.
  • Coordinated and supervised surf camps, managing all logistics, schedule creation, and team leadership for Salesforce experiences.
  • Attracted new participants.

Summaries

  • With a progressive organization, I'm pursuing a coaching and recruiting role.
  • Achieved a 16% improvement in ratings.
  • Award-winning Surfing Instructor.
  • Award-winning Surfing Instructor who excels at teaching both novice and advanced surfers, resulting in measurable skill improvement by 19% across all levels.
  • Standard Coach who is well-versed in training and development strategies for improving athlete performance.
  • Accomplished Surfing Instructor recognized for reducing surf-related incidents by 79% through the continual implementation of best-practice safety protocols.
  • Adept at navigating complex logistical challenges.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at fostering team collaboration.
  • Experienced coach with a track record of successfully leading teams to system competitions.

Accomplishments

  • Managed a team of 15 surf instructors, coordinating daily activities and ensuring compliance with safety guidelines.
  • Collaborated with team of 7 in the development of standard.
  • Mentored 17 junior instructors, delivering guidance that enhanced both teaching quality and overall client satisfaction.
  • Resolved product issue through consumer testing.
  • Trained a team of instructors on advanced safety protocols, leading to a 83% reduction in accidents or incidents over several months.
  • Conducted private lessons for VIP clients, enhancing their surfing skills while cultivating long-term professional relationships.
  • Organized surfboards and gear for efficient storage, saving 39% of preparation time before daily lessons.
  • Documented and resolved process which led to initiative.
  • Contributed innovative surf instruction techniques that boosted student proficiency by 62% in intermediate classes.
  • Hosted 8 surf safety seminars to educate both instructors and clients on the importance of water safety and hazard identification.

Affiliations

  • Ambassador for Chicago Beach Preservation Initiative
  • Mentor in Youth Surf Development Program 2020Atlanta
  • Association for Computing Machinery
  • National Surf Schools and Instructors Association (NSSIA) Member
  • Lead Instructor at Boston Surf Camp
  • Surf Instructor for Adaptive Sports Program 2024
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Freemason
  • Organizing Member of Annual Surf Festival in Portland

Certifications

  • Adaptive Surf Instructor Certification (Ironclad Systems)
  • Child Protection and Safeguarding Training (Northwind)
  • Certified Team Building Facilitator (Beacon Labs, 2022)
  • CompTIA A+ Technician
  • Ocean Rescue Training Certification (Lakeside Partners, 2016)
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Certified Advanced Open Water Diver (Meridian, 2015)
  • Certified Business Analysis Professional (CBAP)

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