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Skills

  • Government Audit Success
  • Retention strategy implementation
  • Interpersonal Communication in Academic Settings
  • Problem-solving in high-pressure situations
  • Curriculum Coordination and Optimization
  • Conflict resolution in scheduling
  • Project Management for Institutional Changes
  • Conflict Management between Departments
  • Online Registration Implementation
  • Pneumatic tire compacting

Work Experiences

  • Conducted staff training sessions on new software systems.
  • Analyzed registration trends.
  • Collaborated with student organizations to streamline event registration processes, benefiting over 14 annual campus events and boosting student involvement by 75%.
  • Addressed inquiries about diplomas.
  • Collaborated with IT on system integration.
  • Collaborated with IT to ensure all student systems were integrated and operational, particularly during high-traffic events like registration.
  • Complied with FERPA regulations.
  • Achieved reduction over two years.
  • Collaborated with academic departments.
  • Analyzed historical enrollment data to forecast course demand, reducing instances of over- and under-booked classes by 53%.

Summaries

  • Achieved consistent auditing excellence.
  • Action-oriented Acting Registrar.
  • Within Miscellaneous, senior Acting Registrar and outstanding performer in stakeholder engagement and quality assurance.
  • Senior Registrar with 4 years of experience handling system paperwork, recordkeeping, and customer service functions successfully.
  • Accomplished Acting Registrar with experience in coordinating multi-departmental solutions for academic scheduling, which reduced class overlap by 47% and enhanced course clarity for students.
  • For Miscellaneous sector businesses, forward-thinking Operations Specialist with 11 years of experience in data analysis.
  • Analytical and well-organized professional who is equally at ease working alone or in a group.
  • Adept at staff training and process refinement.
  • Advanced technical efficacy in report generation.
  • Collaborative Acting Registrar with a successful history of improving the registration process and course demand forecasting, achieving a 77% reduction in scheduling conflicts and boosting institutional efficiencies.

Accomplishments

  • Conducted continuous process improvement initiatives to streamline certification processing, reducing backlog by 71% within the first 6 months.
  • Implemented new policies for managing academic dishonesty cases, leading to over 64% increase in policy consistency.
  • Documented and resolved metric which led to procedure.
  • Contributed to the development and rollout of compliance training programs for FERPA regulations, resulting in 73% team participation.
  • Resolved product issue through consumer testing.
  • Facilitated a school-wide registration drive serving over 8 students with 64% successful enrollment by the deadline.
  • Facilitated a cross-departmental initiative to align registration deadlines with academic advising schedules, saving 14 hours per semester.
  • Trained staff on new registration software, resulting in a 68% improvement in operational efficiency.
  • Maintained the accuracy and confidentiality of over 13 student records, ensuring 100% compliance with FERPA regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Society for Public Administration in Higher Education (ASPA HE)
  • International Association of Higher Education Registrars (IAHER)
  • Council for Higher Education Accreditation (CHEA)
  • Admissions Workflow Technology Forum (AWTF)
  • University Professional and Continuing Education Association (UPCEA)
  • National Academic Advising Association (NACADA)
  • Association of Registrars of the Universities and Colleges of Canada (ARUCC)
  • State or Regional Organization for Institutional Registrars
  • Jaycees
  • Association for Supply Chain Management (APICS)

Certifications

  • Advanced Diploma in School and University Administration by Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Bachelor's Degree in Education, Higher Education Administration or related field 2016
  • Project Management Professional (PMP) Certification
  • CompTIA Network+
  • Salesforce
  • Grants Management & Compliance Certification by Brightline
  • Certified Technology Specialist (CTS)
  • Certified Campus Security Authority (CSA) for Clery Act compliance

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