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Skills

  • Cost-saving initiatives
  • Management workshop facilitation
  • First Aid/CPR
  • Team building
  • Customer satisfaction improvement
  • Business performance analysis
  • Communications
  • Process improvement
  • Attention to detail
  • Interpersonal communication skills

Work Experiences

  • Assisted in conducting feasibility studies for Workday.
  • Conducted regular client follow-ups and supported project managers by ensuring that all client deliverables were executed on time and within scope.
  • Aligned employee feedback with organizational goals.
  • Achieved a 2 reduction in procurement costs.
  • Determined the metric objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Achieved savings for FY 2016.
  • Collaborated with cross-functional teams.
  • Analyzed the profitability of 14 strategic initiatives, contributing crucial findings to optimize resource distribution and drive revenue growth.
  • Aligned business goals with performance targets.
  • Assessed and reported on key competitor strategies, providing management with actionable insights that supported market share growth.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Achieved a 28% boost in operational performance.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Business Management Intern with proven track record of reducing project lead times and increasing team productivity by 19%.
  • Portuguese and French fluency
  • Conducted a comprehensive budget review.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Aligned business goals with scalable performance targets.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 59% improvement in corporate communication.

Accomplishments

  • Worked with the category department to drive financial transparency, ultimately improving departmental budgeting efficiency by 65%.
  • Co-led a project to reduce departmental operational costs by 59%, utilizing lean management techniques and systematic resource allocation.
  • Used advanced Excel functions to automate financial reporting processes, minimizing manual entry errors and improving report accuracy by 57%.
  • Initiated a departmental challenge to improve internal communications, leading to a measurable 22% increase in team collaboration.
  • Executed a labor optimization strategy that improved resource allocation in partnership with site managers, reducing cost overruns and overtime by 46%.
  • Collaborated with stakeholders in the human resources to ensure alignment of business goals, resulting in a 45% increase in project success rates.
  • Managed client communication across departments during onboarding, increasing client satisfaction by 68% through enhanced support and transparency.
  • Assisted in facilitating cross-department communication initiatives that resulted in a 68% increase in overall team engagement.
  • Converted complex datasets into actionable business insights using Excel, leading to a 24% increase in cross-functional decision-making speed.
  • Collaborated with team of 6 in the development of process.

Affiliations

  • Project Management Institute (PMI)
  • Jaycees
  • Project Management Institute
  • American Management Association (AMA)
  • Society of Human Resource Management
  • Toastmasters
  • Society of Women Engineers
  • National Association of Social Workers
  • Rotary International
  • Business Professionals of America (BPA)

Certifications

  • Certified Associate in Project Management (CAPM) by Cedar Works
  • Fundamentals of Digital Marketing by Google
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Innovation Leader (CIL) by ABE
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Management (CPM) by Harbor & Co.
  • Google Analytics Individual Qualification (GAIQ)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Excel Expert Certification
  • Financial Planning & Analysis (FP&A) Certification by AFP

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