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Skills

  • Inventory organization
  • Process improvement
  • POS system use
  • Cost Control and Budgeting for Small Businesses
  • Collaboration with culinary teams
  • Food arrangement
  • Food portioning
  • Event-Based Sales Strategies
  • Kitchen maintenance
  • Customer service

Work Experiences

  • Achieved record-breaking daily revenue of $2.
  • Collaborated with supervisors and kitchen staff.
  • Promoted products by making recommendations and promoting specials, resulting in a 2% increase in daily sales.
  • Continuously researched and adopted new trends in artisanal ice cream, leading to the introduction of Jira as a new product line.
  • Organized work areas to promote efficiency and set a good example in the kitchen.
  • Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking.
  • Cleaned the kitchen, as well as the tools and equipment used in the preparation of food.
  • Boosted custom order sales by $8 in 2022.
  • Loaded food, dishes, and utensils onto carts and trays to transport to designated tables from designated food preparation areas.
  • Attracted over 15 attendees.

Summaries

  • A meticulous fast food team member is looking for a new position where she can apply her extensive knowledge of risk assessment and stakeholder engagement.
  • Food preparation is a strong suit, as is the ability to accommodate complex orders.
  • Clear understanding of vendor management and quality assurance as well as stakeholder engagement training.
  • With a strong work ethic, he is laser-focused.
  • Within Miscellaneous, senior Ice Cream Artist and outstanding performer in stakeholder engagement and team leadership.
  • Boosted overall product sales.
  • Certified Ice Cream Artist specializing in sanitation.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 69% surge in customer engagement.
  • Boosted daily sales by $11.

Accomplishments

  • Coordinated the launch of Tableau resulting in a boost of 74% in sales within one year.
  • Reduced ingredient waste by 43% through enhanced portion control techniques, resulting in significant cost savings within 9 months.
  • Created themed ice cream-making events, which grew online engagement and fostered community relationships, increasing event RSVPs by 36%.
  • Implemented a new process for handling customer complaints, leading to 41% faster resolution time and improvement in satisfaction ratings.
  • Led the transition to using organic and locally sourced ingredients, which led to a 51% increase in health-conscious customers.
  • Collaborated with local artisans to create a custom ice cream flavor, resulting in a cross-promotional campaign that increased foot traffic by 25%.
  • Assisted in redesigning ice cream flavor displays, promoting increased customer engagement and a 35% rise in sales of premium toppings.
  • Streamlined topping replenishment procedures, reducing out-of-stock incidents by 73% within two years.
  • Collaborated with colleagues to create new ice cream recipes, resulting in acknowledgment in President's Club.
  • Initiated promotional events that attracted 3 new customers and increased weekly foot traffic by 64%.

Affiliations

  • Slow Food USA Culinary Membership
  • International Food Science Certification Board (IFSCB)
  • Artisanal Premium Ice Cream Network
  • National Hospitality Operations Council Member
  • Society for Hospitality and Foodservice Management (SHFM)
  • Association for Computing Machinery
  • Society of Women Engineers
  • Culinary Institute of America (CIA) Alumni Association
  • Professional Food Managers Association
  • American Society of Safety Professionals

Certifications

  • Certified Cost Control Manager – Summit Group
  • Certified Guest Relations Professional (CGRP) – Summit Group
  • First Aid/CPR/AED Certification Ironclad Systems
  • Food Processing Certification – Brightline
  • Leadership & Employee Development Certification – Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Nutrition Certification for Foodservice – Summit Group
  • Project Management Professional (PMP)

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