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Skills

  • Team management
  • Warehouse Management
  • Budgets
  • International shipment management
  • Cargo handling and inventory control
  • MS Office
  • Route Navigation
  • Communications
  • Project organization
  • Driver Safety Programs

Work Experiences

  • Ensured DOT regulations were followed by properly documenting driver qualifications, permits, and equipment information.
  • Achieved results within 2018.
  • Allocated air transport fleet resources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance.
  • Achieved a 18% increase in project completion times.
  • Achieved results over consecutive 4 quarters.
  • Contributed to a 16%-error reduction.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 85% improvement in on-time departures.

Summaries

  • Clear understanding of performance reporting and risk assessment as well as client relations training.
  • Achieved results within 2017.
  • Air Transportation Supervisor recognized for planning and executing logistics procedures, reducing delays and saving costs by optimizing scheduling and resource use.
  • Expert at creating schedules and routes that work well for both staff and clients.
  • Workplace organization and mathematics are two areas in which she excels.
  • Achieved efficiency through process re-engineering.
  • Creative problem-solver able to restructure night-shift operations, saving 13 man-hours monthly and reducing departure delays significantly.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated effectively with external vendors.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Developed comprehensive performance metrics for cargo handling teams, leading to a 82% increase in service-level agreement (SLA) adherence.
  • Partnered with fuel suppliers to renegotiate contracts, resulting in a fuel cost reduction of 55% annually for the fleet.
  • Documented and resolved process which led to initiative.
  • Successfully coordinated the transportation of high-value cargo for standard, achieving 15% on-time delivery.
  • Managed flight schedules for 7 different routes, optimizing crew assignments and reducing delays due to understaffing by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined cargo handling processes by introducing Jira for tracking shipments, reducing lost item cases by 21% year-over-year.
  • Implemented stringent safety protocols in compliance with Federal Aviation Administration (FAA) regulations, contributing to a 45% increase in safety compliance audits.
  • Authored and enforced a new safety protocol that reduced loading/unloading related incidents by 63%, improving overall aircraft turnaround times.
  • Administered contracts with system to streamline operations and reduce transportation time in international shipments by 57%.

Affiliations

  • Member of the Chartered Institute of Logistics and Transport (CILT)
  • Member of the Civil Air Patrol (CAP) for search and rescue air missions experience
  • Certified in Air Transportation Operations Management from framework in 2021
  • Society of Women Engineers
  • Attendee at the Air Cargo Forum hosted by The International Air Cargo Association (TIACA)
  • Association for Computing Machinery
  • Affiliated with the International Air Transportation Association (IATA) for global cargo logistics conferences
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Active attendee of the International Civil Aviation Organization (ICAO) conferences on flight operations

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Federal Aviation Administration (FAA) Dispatcher Certificate
  • CompTIA Security+
  • Airport Certified Employee (ACE) - Operations
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in Supply Management (CPSM)
  • National Incident Management System (NIMS) Certification

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