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Skills

  • Handling confidential patient information (HIPAA)
  • Cross-functional communication with healthcare providers
  • Verifying orders
  • Compliance with pharmaceutical safety protocols
  • FDA and ICH Guidelines
  • Pharmacy Inventory Management
  • Fluency in Portuguese
  • Loss prevention controls
  • Quality assurance and control
  • Laboratory Operations

Work Experiences

  • Addressed issues with insurance approvals.
  • Assisted in developing patient-friendly informational pamphlets regarding common medications, improving patient education and decreasing follow-up questions by 49%.
  • Achieved results within three years.
  • Assisted in the preparation of prescriptions.
  • Assisted with introducing medications into the system.
  • Achieved Six Sigma.
  • Collaborated with physicians to clarify unclear prescriptions, preventing inappropriate medication use and potentially harmful drug interactions in 6 patient cases.
  • Aided in finishing pharmacy tasks ahead of schedule.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.
  • Carefully handled prescription transfers across state lines, working with multiple vendors to meet specific legal requirements for controlled substances.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Calculating doses, preparing compounds, and securing storage to protect inventories are all skills I have.
  • Adept at verifying patient information.
  • Professional with 5 years of experience in the role of Pharmacy Trainee.
  • Pharmacy management professional who is well-organized and diligent and has excellent verbal and written communication skills.
  • Addressed patient inquiries about medications.
  • Excellent communication skills, as well as a strong desire to educate patients about medication therapies.
  • Accomplished Pharmacy Trainee.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Performed drug interaction checks using Power BI, preventing potential interactions for 11 patients and improving therapeutic outcomes.
  • Assisted in maintaining pharmacy cleanliness, contributing to compliance with health and safety standards and passing metric inspections without incident.
  • Executed precise pharmaceutical calculations for compounding medicines, ensuring patient safety and maintaining 16% error-free dispensation.
  • Analyzed insurance claims using Workday, reducing claim processing times by the past year, and improving reimbursement success rates.
  • Helped maintain pharmacy compliance by accurately managing and documenting controlled substances in line with process, reducing discrepancies by 82%.
  • Provided direct customer service and pharmaceutical product recommendations, contributing to a 54% increase in store revenue for retail sales.
  • Applied knowledge of medication classifications to assist in stock labeling and categorization, resulting in fewer picking errors and faster retrieval times.
  • Leveraged insurance claims processing expertise to reduce claim denials by 81% and improve payment recovery times for patients.
  • Offered invaluable support during a 2020 pharmacy inspection, successfully ensuring zero compliance issues were flagged.
  • Collaborated in the planning and administration of vaccination services within the community, increasing vaccination rates by 50% during process.

Affiliations

  • National Association of Boards of Pharmacy (NABP)
  • School of Pharmacy Alumni Association (standard)
  • American Medical Writers Association (AMWA)
  • International Pharmaceutical Federation (FIP)
  • Society of Infectious Diseases Pharmacists (SIDP)
  • Society of Infectious Diseases Pharmacy (SIDP)
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Pharmaceutical Care Management Association (PCMA)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Pharmacy Law and Regulatory Affairs Certification - Meridian
  • Certified Pharmacy Technician (CPhT) - Meridian by 2017
  • CompTIA Security+
  • Certified Phlebotomy Technician (CPT) Ironclad Systems
  • Basic Life Support (BLS) Certification - Vantage by 2017
  • Medication Therapy Management Certification (MTM) - Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Sterile Processing and Distribution (CSPD) - Harbor & Co.
  • Advances in Medication Safety Certification - Lakeside Partners

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