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Skills

  • Inventory controls
  • Women's health exams
  • Business operations
  • Small Group Instruction
  • Team leadership and development
  • Anatomy and physiology knowledge
  • Life skills development
  • Patient evaluation
  • Lab result interpretation
  • Fluent in Spanish

Work Experiences

  • Effectively served as an advisory resource by providing patient/family experience expertise.
  • All requests for medical records were entered into spreadsheets.
  • Gathered documentation and contacted providers to clarify ambiguous patient care statements.
  • Helped with community-oriented public relations.
  • Managed
  • Measured blood glucose levels in patients.
  • Taught and guided surgeons through new surgical techniques, providing real-time instruction and support to ensure the best possible outcomes for patients and surgeons.
  • Created and improved medical protocols and guidelines, as well as developed and maintained quality care systems and standards.
  • Ensured a smooth transition for the residents into their new surroundings.
  • Taught students about patient observation, assessment, decision-making, and health teaching using individualized instruction techniques.

Summaries

  • System-driven Quality Improvement Coordinator with experience evaluating healthcare team members and overall care quality.
  • Patient assessment, medication administration, and health education are all skills she possesses.
  • Professional with experience in record filing and management.
  • With a gift for leading by example, she excels at providing comprehensive patient care and education.
  • Expert in all aspects of patient care, with a track record of success in clinical quality improvement projects that have improved delivery and quality of care.
  • Leadership skills that guide nursing teams to positive outcomes and drive organizational performance are demonstrated.
  • Through effective communication and staff coordination, skilled in ensuring timely patient processing.
  • Patient care, education, and counseling are all areas in which she excels.
  • Patient-centered, with a passion for process healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • Ambitious

Accomplishments

  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Introduced best practice guides for clinical coding and payer communication, increasing claim acceptance rate by 74%.
  • Initiated the revision of E/M coding protocols, resulting in a 66% compliance rate improvement with payer policies.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Leveraged advanced knowledge of EHR systems like Salesforce to minimize claim rejection rates by 71% %.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Optimized coding processes by introducing automated software tools, leading to a 35% improvement in medical claim accuracy.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.

Affiliations

  • California Health Information Association (CHIA) - Attended professional development seminars, specializing in west-coast focused healthcare coding compliance.
  • Certified Coding Mentors Program - As part of the mentorship group, provide insight to coders in various integrity and audits-related topics.
  • National Association of Healthcare Quality (NAHQ) - Engaged in continuous education related to coding improvements and data quality management.
  • Association for Clinical Documentation Improvement Specialists (ACDIS) – Active participation in documentation quality improvement initiatives.
  • National Alliance of Medical Auditing Specialists (NAMAS) - Completed advanced coding audits training for surgical and inpatient settings.
  • Society for Medical Coding Auditors (SMCA) - Frequent attendee of webinars covering advanced coding audits.
  • Institute of Medical Auditors and Coders (IMAC) - Completed certification workshops focused on auditing complex inpatient coding cases.
  • AHIMA Coding Community - Regular contributions and discussions focused on accurate coding practices and compliance.
  • Global Health and IT Professionals Association (GHITPA) - Engage in ongoing training opportunities related to health information technology advancements.
  • Healthcare Financial Management Association (HFMA) - Engaged in regular seminars focused on coding accuracy and reimbursement strategies.

Certifications

  • Pediatric Life Support (PALS)
  • Advanced Cardiac Life Support (ACLS)
  • Prehospital Trauma Life Support (PHTLS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Trauma Nurse Core Course (TNCC)
  • Association for Project Management (APM)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • PNCB Certified Acute Care Pediatric Nurse Practitioner

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