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Skills

  • Interdisciplinary team collaboration
  • Continuous quality improvement (CQI)
  • Digital Meal Ordering Systems
  • Inventory controls
  • Food cost analysis
  • Inventory Management Optimization
  • Supervision
  • Customer Service in Healthcare Nutrition
  • Decision-making under pressure
  • Cross-departmental communication

Work Experiences

  • Was in charge of the day-to-day activities of 9 employees in system establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Achieved results in three years.
  • Championed alternative meal options.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Boosted production capacity by 29%.
  • Achieved results evidenced by regular safety audits.
  • Assumed accountability for budgeting.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Achieved a 63% reduction in human error.

Summaries

  • Multitasking, safety management, and decision-making skills are all strengths.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • With customers and team members alike, be upbeat and positive.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.
  • Clear understanding of performance reporting and cross-functional collaboration as well as data analysis training.
  • Achieved significant food waste reductions.
  • Experienced Nutrition Services Supervisor with a track record of building and motivating strong restaurant teams to assist 8 customers on a daily basis.
  • Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste.
  • Nutrition Services Supervisor has been certified.
  • Nutrition Services Supervisor with 18 years of experience in process industry who is attentive.

Accomplishments

  • Orchestrated a multi-language nutrition education outreach for staff and patients, increasing engagement and opportunity for informed food choices.
  • Standardized kitchen cleaning and hygiene protocols, resulting in zero health violations during initiative annual inspections.
  • Supervised kitchen operations workflow during high-demand periods, enhancing productivity and cutting meal prep times by 56%.
  • Lowered departmental food costs by 56% through effective budgeting, alongside streamlining supplier relationships and reducing waste.
  • Led a team of 5 staff in revamping the hospital cafeteria menu, increasing customer satisfaction and boosting sales by 35%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with dietitians to create adaptable meal plans for pediatric populations, improving adherence to medical needs for 12 children daily.
  • Maintained an average rating of 57% in patient meal satisfaction surveys by enhancing the variety and nutritional value of the daily menus.
  • Designed patient feedback surveys and used data analytics to adjust meal options, resulting in a 18% improvement in overall meal satisfaction scores.
  • Developed a comprehensive nutritional counseling program for diabetic patients which led to a 59% improvement in health outcomes over several months.

Affiliations

  • Association for Healthcare Foodservice (AHF)
  • American Heart Association (AHA) - Nutrition Subdivision
  • International Association for Food Protection (IAFP)
  • Foodservice Systems Management Education Council (FSMEC)
  • American Public Health Association (APHA) - Food and Nutrition Section
  • International Wellness and Public Health Association (IWPHA)
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Society of Women Engineers
  • Toastmasters

Certifications

  • Certified Bariatric Nutritionist (CBN)
  • Foodservice Management Professional (FMP)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Nutrition Specialist (CNS)
  • Certified Nutrition Coach (CNC)
  • Certified in Food Safety and Quality (CFSQ)
  • Certified Dietary Supplement Counselor (CDSC)
  • Salesforce
  • Certified in Professional Food Management (CPFM)

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