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Skills

  • Staff performance evaluation
  • Interdisciplinary team collaboration
  • Recruitment
  • Team management
  • Recipes and menu planning
  • Relationship development
  • Sanitizing understanding
  • Project organization
  • Problem resolution
  • Operational improvement

Work Experiences

  • Collaborated with department heads.
  • Achieved zero health and safety violations for 6 consecutive years.
  • Achieved results within two years.
  • Addressed concerns from patients and families.
  • Analyzed past dietary issues.
  • Boosted production capacity by 29%.
  • Adhered to strict dietary requirements.
  • Was in charge of the day-to-day activities of 9 employees in system establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Assumed total accountability for budgeting and food ordering procedures, reducing supply costs by $17 while maintaining high nutritional standards.
  • Achieved 46% reduction in carbon footprint.

Summaries

  • Achieved a reduction of 11 minutes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Adept at creating custom dietary plans.
  • With customers and team members alike, be upbeat and positive.
  • Accomplished supervisor noted for leading role.
  • Committed to improving customer experiences while lowering costs overall.
  • With Power BI training, I am knowledgeable about category management.
  • Nutrition Services Supervisor is a multi-talented Nutrition Services Supervisor who is consistently rewarded for planning and operational improvements.
  • Adept at budget management.
  • Aligned with institutional objectives.

Accomplishments

  • Achieved Lean in food safety and regulatory compliance for the department, ensuring adherence to food preparation and handling regulations.
  • Played a central role in implementing electronic meal ordering system, reducing errors by 27% and improving patient meal accuracy.
  • Served as the main food services supervisor for disaster preparedness drills, ensuring compliance with emergency food protocols across departments.
  • Orchestrated a multi-language nutrition education outreach for staff and patients, increasing engagement and opportunity for informed food choices.
  • Developed a hospital-wide nutrition awareness campaign in 2023, helping drive health improvements for over 7 staff and patients.
  • Designed patient feedback surveys and used data analytics to adjust meal options, resulting in a 18% improvement in overall meal satisfaction scores.
  • Contributed to achieving 100% compliance with Scrum Master regulatory audits through staff training and protocol refinement.
  • Worked closely with procurement team to source local and sustainable ingredients, increasing local produce use by 35% in alignment with hospital sustainability goals.
  • Reduced kitchen operational costs by 62% through optimized inventory management and staff training on efficient food prep techniques.
  • Developed a comprehensive nutritional counseling program for diabetic patients which led to a 59% improvement in health outcomes over several months.

Affiliations

  • American College of Healthcare Executives (ACHE) - Nutritional Services Segment
  • National Association of Social Workers
  • Registered Dietitian Nutritionist (RDN) Credential
  • Certified Food Protection Professional (CFPP)
  • Lean Healthcare Academy - For process improvement in nutrition services
  • American Public Health Association (APHA) - Food and Nutrition Section
  • International Association for Food Protection (IAFP)
  • International Council of Nurses
  • Society for Hospitality and Foodservice Management (SHFM)
  • Lions Club

Certifications

  • Certified in Professional Food Management (CPFM)
  • Certified in Food Safety and Quality (CFSQ)
  • Foodservice Management Professional (FMP)
  • Public Health Nutrition Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • CompTIA Network+
  • Certified Gluten-Free Practitioner
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)

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